1225138 - LON - iPad Controller unable to join Mozilla SSID

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: NetOps: Office Wireless, task)

Description

[Tony Recendez]

iPad controller in Lon Brass Eye is not connecting to Mozilla SSID.

MAC: 24:A0:74:6F:C7:AF

Troubleshooting steps:
iPad has been power cycled. Issue persists.

Comment 1

[Van Le [:van]]

this ipad has been online for the past 12 days. please reopen if issues persist.

wifi2.ops.lon1.mozilla.net# show sessions network mac-addr 24:A0:74:6F:C7:AF verbose 

1 of 35 sessions matched
 
Name:               [e-mail]
Session ID:         8160
Global ID:          SESS-5961-317a1a-975835-7626
Login type:         dot1x
SSID:               Mozilla
IP:                 10.246.28.29
IPV6 (Link-Local):  fe80::1cd4:5e3e:7506:2f33
IPV6 (Global):      2001:450:1d:224:1427:2b91:584d:76ee
                    2001:450:1d:224:dc6d:3c76:a50c:d71d
                    2001:450:1d:224:74dc:4abf:9924:25cf
                    2001:450:1d:224:9dda:42fd:4c28:bce9
                    2001:450:1d:224:c86a:322e:d082:772c
                    2001:450:1d:224:a47e:a3f:81ad:7317
                    2001:450:1d:224:dd77:32cd:3e5f:7e24
                    2001:450:1d:224:60ff:4a05:cb0a:834e
                    2001:450:1d:224:7d18:6d0b:d46:bfae
                    2001:450:1d:224:8c47:e03f:9c03:2cc
                    2001:450:1d:224:55a3:222f:30cc:8d10
                    2001:450:1d:224:acd2:b507:7b31:c5bc
                    2001:450:1d:224:ac2d:2ac:4a94:a641
                    2001:450:1d:224:2c89:ca57:f73b:922f
MAC:                24:a0:74:6f:c7:af
AP/Radio:           4633/2  local-switching
State:              ACTIVE
Session tag:        2
Host name:          -
Vlan name:          corp       (AAA)
Device type:        ipad       (AAA)
Device group:       ios        (AAA)
Up time:            12 days+ 00:48:50