1225285 - profile manager blacks out when using AMD GPU under switchable graphics setup

Status: RESOLVED INVALID

(Core :: Graphics, defect)

Description

[fireattack [:fireattack]]

Attachment: 2015-11-16.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2560.0 Safari/537.36

Steps to reproduce:

Setup: AMD Radeon HD7400M + Intel HD Graphics 3000 + Win 10 x64 + Firefox beta (43) x64

I used the modified driver because AMD's official one locks browsers to energy saving GPU.
I set both firefox.exe and plugin-container.exe to "high performance" (AMD GPU).




Actual results:

After that, when I start profile manager (-p) it's totally black. Sometimes even normal Firefox window will be fully white but I can't reproduce that steadily.

Comment 1

[Mason Chang [Inactive] [:mchang]]

Can you please try an unmodified AMD driver?

Comment 2

[fireattack [:fireattack]]

(In reply to Mason Chang [:mchang] from comment #1)
> Can you please try an unmodified AMD driver?

I'm using official driver, just modified AMD Catalyst™. The official one is locked I can't choose AMD GPU for firefox.exe.

Comment 3

[Mason Chang [Inactive] [:mchang]]

(In reply to Benjamin Peng from comment #2)
> (In reply to Mason Chang [:mchang] from comment #1)
> > Can you please try an unmodified AMD driver?
> 
> I'm using official driver, just modified AMD Catalyst™. The official one is
> locked I can't choose AMD GPU for firefox.exe.

Are you still able to have a black screen with the official driver and using the intel GPU?

Comment 4

[fireattack [:fireattack]]

(In reply to Mason Chang [:mchang] from comment #3)
> (In reply to Benjamin Peng from comment #2)
> > (In reply to Mason Chang [:mchang] from comment #1)
> > > Can you please try an unmodified AMD driver?
> > 
> > I'm using official driver, just modified AMD Catalyst™. The official one is
> > locked I can't choose AMD GPU for firefox.exe.
> 
> Are you still able to have a black screen with the official driver and using
> the intel GPU?

I just installed official driver and it's actually worse.

Setup: same hardware + AMD catalyst 15.11.1beta-64bit-win10-win8.1-win7-nov14 driver
Catalyst: set firefox.exe to power-saving GPU (actually since it's locked it's the only setting I can use)

Now: I can run beta without problem 
But on Nightly, the whole canvas is blacked out when e10s in enable. (it's working with my modified driver)

http://i.imgur.com/ry4zz1r.png

Comment 5

[u279076]

(In reply to Benjamin Peng from comment #4)
> AMD catalyst 15.11.1beta-64bit-win10-win8.1-win7-nov14 driver

Does this happen with the current stable driver (ie. not beta)?

Comment 6

[fireattack [:fireattack]]

(In reply to Anthony Hughes, QA Mentor (:ashughes) from comment #5)
> (In reply to Benjamin Peng from comment #4)
> > AMD catalyst 15.11.1beta-64bit-win10-win8.1-win7-nov14 driver
> 
> Does this happen with the current stable driver (ie. not beta)?

If you mean the black-screen on e10s canvas, yes. I just installed amd-catalyst-15.7.1-win10-64bit and no difference.

By the way, only web pages are blacked out, all the XUL page like about:support are fine.

Comment 7

[fireattack [:fireattack]]

Closing this one since I no longer use dual-GPU and can't test/check anything further more.