Closed Bug 1226839 Opened 9 years ago Closed 3 years ago

64Bit: Impossible to make Mail/News default application (for "send from Files Explorer", "Send document (as PDF)", "mailto:")

Categories

(SeaMonkey :: OS Integration, defect)

SeaMonkey 2.41 Branch
Unspecified
All
defect
Not set
major

Tracking

(seamonkey2.41 affected, seamonkey2.42 affected, seamonkey2.44 affected, seamonkey2.47 affected)

RESOLVED WORKSFORME
Tracking Status
seamonkey2.41 --- affected
seamonkey2.42 --- affected
seamonkey2.44 --- affected
seamonkey2.47 --- affected

People

(Reporter: RainerBielefeldNG, Unassigned)

References

Details

(Keywords: 64bit, Whiteboard: [easyconfirm])

Steps how to reproduce with with  English SeaMonkey 2.41a1  (X11; Linux x86_64; rv:44.0)  Gecko/20100101 Firefox/44.0 Build 20151103003001  (Classic Theme) on VirtualBox Ubuntu 14.04 LTS:

0. Create VirtualBox 64Bit Ubuntu 14.04 LTS if you do not have a 64bit 
   Linux/Ubuntu machine → if necessary install Firefox and Thunderbird,
   make them default applications for everything they ask for.
1. Install above mentioned SeaMonkey 64bit
2. Launch SM, confirm all checkboxes "Make SM Standard appliction",
   uncheck "Always Ask" → [ok]
3. Quit SM → Relaunch  SM → Menu 'Edit  → Preferences → Mail & Newgroups
   → Make    SM Default application for Mail, News, Feeds'
   (Strange, after step 2 all 3 buttons should have been greyed) → 
   [Close]
4. Redo Step 3: 
   Bug: Mail, News, Feeds not greyed, it seems that step 3 did not 
        make SM Mail default application as expected.

Some more tests:

5. Try to send an ODF (OpenOffice) document as PDF via e-mail
   From AOO/LibO via file menu
   expected: SM opens, Mail Composer opens new mail with PDF attachment
   actual: Thunderbird will be opened with PDF as attachment

One more test:

6. In Linux folder Personal/Documents/Downloads rightclick an arbitrary
   file (I used "seamonkey-2.41a1.en-US.linux-x86_64.tar.bz2")
   → Email... → Send as:Email → add recipient adress → [Send]
   Expected: SM e-mail client opens with file as attachment
   Bug: TB opens with file as attachment

One more test:

7. To a LibO Writer document add a word with mailto: link behind it
8. <control+click> on word with mailto-link
   Expected: SM e-mail client opens
   Bug: TB opens

Additional information:
a) I can't tell whether this is 64bit related (like Bug 1175598), I 
   currently only have 64Bit machine
b) OS Integration or MailCore, that is the question here.
c) No Linux related DUPs found with <https://bugzilla.mozilla.org/buglist.cgi?cmdtype=dorem&remaction=run&namedcmd=DUPs1226839&sharer_id=41036>
OS: Unspecified → Linux
Summary: : Impossible to make Mail/News default application for "send from WIN Explorer", "Send document (as PDF)", "mailto:" → Impossible to make Mail/News default application (for "send from WIN Explorer", "Send document (as PDF)", "mailto:")
See Also: → 1175598
Summary: Impossible to make Mail/News default application (for "send from WIN Explorer", "Send document (as PDF)", "mailto:") → Impossible to make Mail/News default application (for "send from Files Explorer", "Send document (as PDF)", "mailto:")
d) Also REPRODUCIBLE with  SeaMonkey 2.42a1 Mozilla/5.0 (Windows NT 6.1; Win64; x64;
   rv:45.0) from ~akalla/unofficial/)  Gecko/20100101  Firefox/ 45.0  
   Build 20160308135604, (Default Classic Theme) on German WIN7 64bit
e) REPRODUCIBLE with unofficial (from <http://seamonkey.callek.net/contrib/>)  
   en-US SeaMonkey 2.44a1  Mozilla/5.0 (Windows NT 6.1; x64; rv:47.0)  
   Gecko/20100101 Firefox/47.0 Build 20160208090255  (Default Classic Theme)  
   on German WIN7 64bit
e) Works fine with all my other SM versions installed on my PC: 2.35, 2.38, 2.39
   (all 32 bit)
   I need to test a 32 Bit Version.
OS: Linux → All
Summary: Impossible to make Mail/News default application (for "send from Files Explorer", "Send document (as PDF)", "mailto:") → 64Bit: Impossible to make Mail/News default application (for "send from Files Explorer", "Send document (as PDF)", "mailto:")
f) NOT reproducible with  SeaMonkey 2.42a1 Mozilla/5.0 (Windows NT 6.1; WOW64; 
   rv:45.0) from ~akalla/unofficial/)  Gecko/20100101  Firefox/ 45.0  
   Build 20160308183715, (Default Classic Theme) on German WIN7 64bit
e): Now I am pretty sure that it's a 64Bit problem.
g) I did not test "Default news", "default browser"

NEW due to <https://blog.seamonkey-project.org/2015/11/25/my-unconfirmed-bug-reports/>
Status: UNCONFIRMED → NEW
Ever confirmed: true
I wonder whether observations in comment 2 really are concerning the same problem as original report:
d): Test: Menu 'Edit → Preferences → Mail & Newsgroups → Click [Mail] and [News]
    As expected buttons will become greyed
    bug: SM did NOT become default email application.
Keywords: 64bit
I wonder why nobody else complains because of this problem? We have official 64Bit Linux builds at  <http://www.seamonkey-project.org/releases/#linux-x86_64> ...
Severity: normal → major
Well this works fine for me in Windows but send to in explorer (and probably other applications which use mapi) is broken because of bug 393302 there. 

Didn't test Linux or macOS yet.

User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 SeaMonkey/2.53
Build-Identifikator: 20190114130007

http://www.wg9s.com/comm-253/

Send to in explorer works for me now.

Rainer we updated the shell code for Windows and Linux recently. Is this still a problem in 2.53?

Windows 10 makes it hard to impossible to set a non Microsoft browser as default but this woks here too if I manually use The Windows settings to associate the file extensions as set SeaMonkey as default.

Flags: needinfo?(RainerBielefeldNG)

There is no problem for me with win10.

(In reply to bblack from comment #9)

There is no problem for me with win10.

The problem persists with ‘Sent to mail recipient’ from File Explorer and with MAILTO protocol in indows 10 x64

The problem persists with ‘Sent to mail recipient’ from File Explorer and with MAILTO protocol in Windows 10 x64

Uninstall SeaMonkey. Make sure you have only the x64 version installed. x86 and x64 can not co exist. Reboot and reinstall SeaMonkey. Check in Preferences -> Mail & Newsgroups that SeaMonkey is set as the the default application. In Windows -> Default Apps make sure that SeaMonkey is the default application for Email. Check that it is in "set defaults per app" too. Should work then. If not install the VS2019 runtime as mentioned in the release notes. Should only be needed for Windows 7 but might help here too.

(In reply to Frank-Rainer Grahl (:frg) from comment #11)

The problem persists with ‘Sent to mail recipient’ from File Explorer and with MAILTO protocol in Windows 10 x64

Uninstall SeaMonkey. Make sure you have only the x64 version installed. x86 and x64 can not co exist. Reboot and reinstall SeaMonkey. Check in Preferences -> Mail & Newsgroups that SeaMonkey is set as the the default application. In Windows -> Default Apps make sure that SeaMonkey is the default application for Email. Check that it is in "set defaults per app" too. Should work then. If not install the VS2019 runtime as mentioned in the release notes. Should only be needed for Windows 7 but might help here too.

Shall try. Thanks. I use verson 4.49.4. No official 64bit existed untill recently. Will try 4.49.5. V.4.53 is beta. Thank you once more.

After a few updates to the latest 2.53 versions I don't see this problem anymore.

Remaining issues are with Windows 10 making it hard to set a third party application as a default but this is nothing we can fix and can be done in the appropirate Windows settings dialogs. In Windows tested up to 20H2 and working.

Status: NEW → RESOLVED
Closed: 3 years ago
Flags: needinfo?(RainerBielefeldNG)
Resolution: --- → WORKSFORME

Microsoft Office Word 2007 under Windows 10 menu Send → Email does not see SM at all, though SM mail composer is set to default client, and other applications, such as SumatraPDF or Ashampoo PDF, recognize it.

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