Status

SeaMonkey
General
RESOLVED INCOMPLETE
2 years ago
a year ago

People

(Reporter: dmi, Unassigned)

Tracking

SeaMonkey 2.39 Branch
Unspecified
Mac OS X

Firefox Tracking Flags

(Not tracked)

Details

User Story

Description shows wrong SeaMonkey version

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
Created attachment 8690497 [details]
Sample of SeaMonkey2.29.txt

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:41.0) Gecko/20100101 Firefox/41.0 SeaMonkey/2.38
Build ID: 20150923200940

Steps to reproduce:

Click Open on icon


Actual results:

process consumes cpu, no windows open


Expected results:

Popup window asking for master password

Comment 1

2 years ago
Any change if you try to start in Safe Mode?
http://kb.mozillazine.org/Safe_mode

As a test, create a new, clean Profile.
Will that open?

SeaMonkey 2.38 opens the same Profile without issue?
(Reporter)

Comment 2

2 years ago
2.38 opens the same Profile without issue.
Safe Mode seems to get 2.39 past the start up.
Still hangs occasionally, but usually recovers after a while, no worse than 2.38

Comment 3

2 years ago
@reporter:
Please check (and if necessary correct) name of Attachment 8690497 [details] (2015-11-22 08:44 CET, dmi@questrel.com)
User Story: (updated)
OS: Unspecified → Mac OS X

Comment 4

2 years ago
1. Go to safe mode.
2. Disable all extensions, plugins, add-ons.
3. Re-start SeaMonkey normally.
Do you still get hangs?
If not, re-enable your extensions one by one until your SeaMonkey dies again.

Comment 5

a year ago
Never confirmed by a second user, no response, so I close this one for now.
@Reporter: Please feel free to reopen this Bug if you still can reproduce the problem with a current SeaMonkey version and if you can contribute requested information due to <https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines>  (containing every key press and every mouse click).
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INCOMPLETE
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