Closed Bug 1228520 Opened 8 years ago Closed 5 years ago

Password not saved for edf.fr

Categories

(Toolkit :: Password Manager: Site Compatibility, defect, P3)

42 Branch
defect

Tracking

()

RESOLVED FIXED
Tracking Status
firefox66 --- wontfix
firefox67 --- wontfix
firefox68 --- fixed

People

(Reporter: mozilla_bugzilla, Assigned: MattN)

References

()

Details

(Whiteboard: [fixed by bug 1287202])

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
Build ID: 20151029151421

Steps to reproduce:

Go to https://particulier.edf.fr/fr/accueil/connexion/mon-espace-client.html
Enter username and password


Actual results:

Nothing


Expected results:

Firefox should offer me to remember my password
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0
20151126030226

Bug 1150468, comment 2.
Status: UNCONFIRMED → NEW
Component: Untriaged → Password Manager
Ever confirmed: true
OS: Unspecified → All
Product: Firefox → Toolkit
Hardware: Unspecified → All
Component: Password Manager → Password Manager: Site Compatibility
i confirm this with a clean profile with 48.0.1 and 49.0.1 and opensuse 13.1 x86_64
I confirm this with Firefox 60.2.0 esr.

Steps to reproduce the issue:

1. Visit www.edf.fr;
2. Click "Mon espace client" on the top-right;
3. Click "Me connecter";
4. Input the email and the password, choose "I am not a robot";
5. Click "Me connecter".

The prompt dialog for saving passwords is not shown. I cannot save passwords for this site. (I can save the password for the same site on Chromium)
Attached file edf_login.log
this log is about:

i go to edf.fr
then
i left click "mon espace client"
then
i left click "me connecter"
then
i complete id and pwwd fields
then
i check "je ne suis pas un robot"
then
i left click "me connecter"
problem still there with 62.0.3
(In reply to promeneur from comment #4)
> Created attachment 9016923 [details]
> edf_login.log
> 
> this log is about:
> 
> i go to edf.fr
> then
> i left click "mon espace client"
> then
> i left click "me connecter"
> then
> i complete id and pwwd fields
> then
> i check "je ne suis pas un robot"
> then
> i left click "me connecter"

How did you catch this log, promeneur? By the way, could you please catch a log under English environment (under Linux, say, start Firefox with LANG=en_US.UTF8, like

$ export LC_ALL=en_US.utf8
$ firefox

), because maybe not every developer can read French in the log.
Attached file edf_login_english.log
english log

[Tracking Requested - why for this release]:

FF 65.0.1

problem still there

Priority: -- → P3

It seems to be fixed in the latest nightly (March 23rd 2019).

Seemingly related to https://bugzilla.mozilla.org/show_bug.cgi?id=1381811

Flags: needinfo?(epistemepromeneur)

Thanks for checking!

Assignee: nobody → MattN+bmo
Status: NEW → RESOLVED
Closed: 5 years ago
Depends on: 1287202
Resolution: --- → FIXED
Whiteboard: [fixed by bug 1287202]

it's not resolved (FF 66.0.1)

Connection changed. Still need an id but no more password but a code is sent by sms.

i checked that FF does not offer to save at least the id.

(In reply to promeneur from comment #12)

it's not resolved (FF 66.0.1)

Connection changed. Still need an id but no more password but a code is sent by sms.

i checked that FF does not offer to save at least the id.

So you got the prompt to save the password but it didn't have the username? If so, that's a separate bug to file since this bug was about getting no prompt to save at all.

no there is not any dialog to save something.

(In reply to promeneur from comment #12)

it's not resolved (FF 66.0.1)

Oh, I see you are testing with Firefox release version but this is fixed in Firefox 68 Nightly.

Flags: needinfo?(epistemepromeneur)

(In reply to promeneur from comment #12)

Connection changed. Still need an id but no more password but a code is sent by sms.

i checked that FF does not offer to save at least the id.

I would like to add that, a code is sent by SMS for the first login, and if I log out and then log in again, the webpage leaves me to input the password.

For the nightly downloaded at https://www.mozilla.org/en-US/firefox/channel/desktop/ (tested on 28 Mar 2019)

After the first input, there is no dialog, but the identifier is automatically saved. During the second login, the Firefox prompt a dialog to save the password. If I choose to save, then the third time the identifier and the password are filled in automatically. Thanks for the fix.

QA Whiteboard: [qa-68b-p2]
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