122875 - [Mac8.6] Trunk, M099 Crash on http://www.yahoo.co.jp/index.html [@ 0xffc10000 9c247c6c]

Status: VERIFIED FIXED

(Core :: Internationalization, defect, P1)

Description

[Benjamin Mucci]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:0.9.8+) Gecko/20020131
BuildID:    2002013108

Simply enter this URL in the URL bar+enter and while the page is loading Moz
crashs. MacOS 8.6 US.

Talkback
TB2358822G
TB2358792W

Comment 1

[[e-mail] (gone - use [e-mail] instead)]

Stack Signature  0xffc10000 9c247c6c
Trigger Time 2002-01-31 15:43:51
Email Address [e-mail]
URL visited http://www.yahoo.co.jp/index.html
User Comments Same as TB2358792W
Build ID 2002013108
Product ID MozillaTrunk
Platform
Operating System MacOS
Module
Trigger Reason Illegal PowerPC instruction
Stack Trace
0xffc10000 

Comment 2

[Matthias Versen [:Matti]]

hmm, useless stack...

Comment 3

[Stefan [:stefanh]]

WFM with Mac OS 9.1 build 2002020405

Comment 4

[Joel Chan]

wfm MacOS 9.2.2 BuildID 2002-02-15-08

Comment 5

[Benjamin Mucci]

still crash here... TB2975099Z with 2002021508

Comment 6

[Benjamin Mucci]

BTW I can reproduce on other Macs with 8.6.

Comment 7

[[e-mail] (gone - use [e-mail] instead)]

Stack Signature  0xffc10000 9c247c6c
Trigger Time 2002-02-15 21:05:58
Email Address [e-mail]
URL visited
Build ID 2002021508
Product ID MozillaTrunk
Platform
Operating System MacOS
Module
Trigger Reason Illegal PowerPC instruction
User Comments
Stack Trace
0xffc10000 

Comment 8

[Benjamin Mucci]

I also crash here:

http://homepage.mac.com/c__c/

page use japanese encoding.

TB3458016X
TB3457979X
TB3457951W

Comment 9

[Matthias Versen [:Matti]]

-> Internationalization (?)

Comment 10

[Roy Yokoyama]

iQA: can we confirm this bug?  I believe we have this yahoo site as one of our 
daily smoketest sites and I haven't seen this site as a smoketest blocker.
  
-- cc'ing nhotta for mac-i18n --

Comment 11

[Yuying Long]

Seems this only crash on Mac8.6, I don't see this crash on 9.1 and OS X.

Since I couldn't find a 8.6 machine here, I'm confirming it for now based on
reporter's result, modify the summary for 8.6 only. 

Comment 12

[Roy Yokoyama]

Mac only issue.
nhotta: do you have a Mac8.6?
-> nhotta.

Comment 13

[Jay Patel [:jay]]

Mac OS Talkback data being reported isn't very useful these days.  A lot of the
crashes are lacking a stack trace.  Here are a few of the crashes that are
happening on MacOS 8.6 that don't have a full stack:  

[ 20   0xffc10000 9c247c6c - 0xffc10000 ]
 
     Crash date range: 2002-02-23 to 2002-03-01
     Min/Max Seconds since last crash: 15 - 79758
     Min/Max Runtime: 1951 - 80110
     Keyword List : load(4),  
     Count   Platform List 
     20   MacOS version 8.6  
 
     Count   Build Id List 
     11   2002022703
     5   2002022503
     2   2002030103
     1   2002022408
     1   2002022303
 
     No of Unique Users         5
 
 Stack trace(Frame) 

	 0xffc10000   
 
     (3519907)	Comments: I hope ftang already fixed this and I just have a bad build!
     (3519859)	Comments: opening inbox  scrolling (mail was still opening/loading); looks
like a bug for ftang?
     (3519788)	Comments: deleting 2 messages (imap); inbox
     (3519694)	Comments: e-mail (inbox)
     (3431715)	URL: www.debian.org/doc
     (3431715)	Comments: had successfully loaded pagewas surfing to debian.org
     (3431261)	URL: www.debian.org
     (3429403)	URL: debian.org
     (3429403)	Comments: www.debian.org into location bar  start retrieving pageopen new
tab  put different URL into its location bar
     (3429267)	URL: www.debian.org
     (3429267)	Comments: sent app to background whilst it was loading URL
     (3429023)	URL: www.debian.org
     (3429023)	Comments: Launched Appentered URL in location barSite begins loadingSent
Mozilla to background  brought other App to foregroundMozilla crashed
     (3278288)	URL: www.autotopia.com
     (3278288)	Comments: clicking on link

I'm guessing these are all related to the original crash reported here...b/c the
stack signature (0xffc10000) and offset (9c247c6c) are identical.  Adding
topcrash keyword...since this is a topcrasher with MacOS builds and qawanted to
see if we can find a solid testcase.

Comment 14

[Benjamin Mucci]

Attachment: Very simple testcase

26 crashs later -> http://homepage.mac.com/c__c/ at it simple expression...

Comment 15

[Benjamin Mucci]

TB3642743K crash from
http://bugzilla.mozilla.org/attachment.cgi?id=72517&action=view

Comment 16

[Frank Tang]

move to ftang

Comment 17

[Frank Tang]

move to ftang

Comment 18

[Yuying Long]

I actually can not reproduce it even on a Mac 8.6 (JA and US) machine here /
03-04 trunk build by loading:
http://www.yahoo.co.jp/index.html and http://homepage.mac.com/c__c/

Comment 19

[Benjamin Mucci]

BTW it's WFM in old builds like 2001122106 add regression keyword.

Comment 20

[Frank Tang]

ylong has hard time to reproduce it. I ask her to try other URL listed here. IF
you cannot reproduce it, please mark ti as workforme

Comment 21

[Yuying Long]

OK, here is the result on Mac8.6-US/03-12 trunk build:
No crash on: http://www.yahoo.co.jp/index.html and http://homepage.mac.com/c__c/
and http://www.debian.org/doc

Crash on http://www.debian.org, see talkback ID: 3965445, 3964786

Not sure if we need change the component, also URL and summary.  

Comment 22

[Benjamin Mucci]

Here my TB for http://www.debian.org:  TB3965816W ... if it can help...

Comment 23

[Jan Carpenter]

topcrash on trunk and M099

Here is the available talkback data from todays M099 reports (no useful
stacktrace here either):

 Crash date range: 2002-03-12 to 2002-03-13
     Min/Max Seconds since last crash: 257 - 152994
     Min/Max Runtime: 257 - 152994
     Count   Platform List 
     4   MacOS version 8.6  
 
     Count   Build Id List 
     4   2002031106
 
     No of Unique Users         4
 
 Stack trace(Frame) 

	 0xffc10000   
 
     (4005148)	URL: www.qrz.com
     (4005148)	Comments: Selected a bookmark for www.qrz.com. By the way  the scroll bar
index is still not visible on site www.macsurfer.com. It was there for versions
.9.7 and earlier  but not .9.8 or .9.9
     (4000679)	Comments: I go to Mozilla preferences -> Fonts --> Hebrew
     (3981465)	Comments: I opened an IE-site and selected the text. While selecting  the
cursor went down simingly neverending  but it endet with a crash.
 

Comment 24

[Frank Tang]

P1

Comment 25

[Jay Patel [:jay]]

Adding testcase keyword and topcrash+.  It looks like ylong has been able to
easily reproduce this crash with recent MozillaTrunk builds at
http://www.debian.org.  

ylong:  are you still able to reproduce this with new trunk builds?

Comment 26

[Yuying Long]

Unfortunately the machine that I was easier had crash on www.debian.org before
has some problem now that I can not install the new build.  I don't have a
mac8.6 machine by myself.

Can some one who has mac8.6 can try it?

Comment 27

[Benjamin Mucci]

I can't try with new trunk builds because they cash on launch under 8.6 (Bug
131183   ?)  but I can fully reproduce with 2002031303 on http://www.debian.org 

Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:0.9.9+) Gecko/20020313

TB4280915H

Comment 28

[Frank Tang]

from AIM log
Kathy Brade: I can tell you that bug 122875 is crashing in
nsMacUnicodeFontInfo::HasGlyphFor(PRUnichar aChar)

looks like similar issue in 132370.
I think the fix of 132370 will fix this .

Comment 29

[Frank Tang]

hope the one we fix in 132370 fix this 

Comment 30

[Frank Tang]

fixed and check in with 132370 

Comment 31

[Jay Patel [:jay]]

Adding dependency to bug 132370 so we make sure to verify both of the bugs.

Comment 32

[Kathleen :Brade]

verified; I'm no longer crashing on 8.6; HURRAY!!!!!!!

Comment 33

[Benjamin Mucci]

Yes! WFM Yahoo debian and testcase!

Comment 34

[Frank Tang]

*** Bug 126371 has been marked as a duplicate of this bug. ***

Comment 35

[Jesse Ruderman]

Crashtest added as part of http://hg.mozilla.org/mozilla-central/rev/54417ebbaea2