Closed
Bug 1229251
Opened 9 years ago
Closed 7 years ago
Before refreshing profile, warn users of discarding installed add-ons more carefully
Categories
(Firefox :: Migration, defect)
Firefox
Migration
Tracking
()
RESOLVED
DUPLICATE
of bug 1017919
People
(Reporter: masayuki, Unassigned)
Details
I usually watching and working on Army of Awesome for Japanese users. I often see Japanese users who complain about "refresh" discarding installed add-ons. I know, a dialog confirms that, but we also know, most users won't read such warning message.
Therefore, I'm not sure if improving "warnings" saves such users. However, at least for Japanese people, I feel "リフレッシュ" ("Refresh" written in Katakana, this word is used in Firefox for Japanese) isn't a good word. That sounds like that only automatically generated part in the profile will be regenerated (i.e., it doesn't sound like no user data (including add-ons) will be modified).
So, it might be better to use other words instead of improving warning. E.g., "Uninstall add-ons and reset user settings".
# And a lot of users don't realize that backup folder is created in the desktop folder... (bug 921462) I think that this is another cause of this complaint.
Comment 1•9 years ago
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I agree that it doesn't communicate the gravity of the action. I was also surprised to find all my add-ons gone. "Refresh" sounds like refreshing a page, i.e. you maintain your current state. At very least "Reset" would be a bit more accurate: gives the impression that you're returning to the initial pristine state. Masayuki's "Uninstall add-ons and reset user settings" would be better still.
Comment 2•9 years ago
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FWIW, it used to be "Reset" in english, and was deliberately changed to "Refresh" in bug 1063702, with the wording decision made in bug 1027884.
Comment 3•7 years ago
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I don't think we want to scare people away from refresh more than we do now. I think the correct solution is fixing bug 1017919. As a result, closing this in favour of bug 1017919.
Status: NEW → RESOLVED
Closed: 7 years ago
Component: General → Migration
Resolution: --- → DUPLICATE
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Description
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