Updated to 38.4.0 - one acct password no longer works

RESOLVED INCOMPLETE

Status

RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: pn2865, Unassigned)

Tracking

({wsec-authentication})

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
Build ID: 20151029151421

Steps to reproduce:

Updated to 38.4.0


Actual results:

Now it will not accept the password for one of my gmail accounts. The other gmail account still works. I did a "show passwords" and they are both correct. I logged onto the gmail account with Firefox and was able to access the account fine.


Expected results:

TB should have been able to access the two accounts that I had been using with it.
(Reporter)

Updated

3 years ago
Keywords: wsec-authentication
OS: Unspecified → Windows 8.1
Hardware: Unspecified → x86_64
(Reporter)

Comment 1

3 years ago
In my inbox for the account that TB cannot log into, there was this message from Google:
Someone just tried to sign in to your Google Account xxxxxxx@gmail.com from an app that doesn't meet modern security standards. [The only "app" that is not working is TB!]

Details:
Thursday, December 3, 2015 1:56 PM (Pacific Standard Time)

The newest thing in my world is a new smartphone that is running the gmail app. It works fine on both accts.
What did you upgrade from?
In the account settings, is he Authentication Method set to OAuth2?

Comment 3

3 years ago
Requires more information from Peter
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INCOMPLETE
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