"Firefox on mobile, everywhere"-campaign's SMS says "Firefox for iOS is here!" (but I'm on Android?)

RESOLVED FIXED

Status

Snippets
Campaign
RESOLVED FIXED
2 years ago
2 years ago

People

(Reporter: jib, Assigned: Jean Collings)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

I realize there's no way to know what kind of phone is on the receiving end of an SMS, but the unilateral language still surprised me, making me hesitate before continuing, since all messaging up to this point had been device agnostic, starting with about:home on desktop:

"Firefox on mobile, everywhere. Fast, private, independent. The new Firefox is here for Android and iOS. Send yourself a download link."

My phone is android so I typed in my phone #...

"Your download link was sent.
Check your device for the email or text message!"

and then

Expected result:

"The new Firefox is here for Android and iOS! Tap the link to install. http://mzl.la/1SsaQXP. Text FFSTOP to remove yourself from further SMS communication."

Actual result:

"Firefox for iOS is here! Tap the link to install. http://mzl.la/1SsaQXP. Text FFSTOP to remove yourself from further SMS communication."

The link does take me to the right place (Google play store), so this is a language nit only, but I still worry some small percentage of users might be deterred from continuing. It doesn't take much these days.
(Assignee)

Comment 1

2 years ago
Thank you for the flag, you are correct it should not be going to "Firefox for iOS...."

It should be going to "Here’s your Firefox download link! http://mzl.la/1SsaQXP. To unsubscribe from future messages text FFSTOP to 36698.”

Will disable for now and troubleshoot. Thanks again.
(Assignee)

Comment 2

2 years ago
It has been fixed! Thanks again for the flag.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
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