Closed
Bug 1230949
Opened 9 years ago
Closed 2 years ago
Message lost if failed to send and Cancel option chosen
Categories
(Thunderbird :: Message Compose Window, defect)
Tracking
(Not tracked)
People
(Reporter: bugzilla, Unassigned)
Details
(Keywords: dataloss)
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:42.0) Gecko/20100101 Firefox/42.0 Build ID: 20151105173914 Steps to reproduce: Send a message in Thunderbird 38.4.0. Actual results: The message failed to send (probably because attachment was too large). A pop opened asking whether to retry or cancel. Retrying didn't work, so I clicked cancel to remove attachment and send a modified version of the mail without attachmant. Expected results: The window for composing the mail disappeared, discarding the whole message instead of leaving it open or saving it as draft.
Comment 1•8 years ago
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Does it still happen in version 45? If so, can you restate the problem - actual and expected results - there seems to me some conflict in what you wrote.
Flags: needinfo?(bugzilla)
Whiteboard: [closeme 2016-06-05]
I'm using the version in the Linux mint repository. I'll upgrade as soon as the website is working again: https://download.mozilla.org/?product=thunderbird-45.1.1-SSL&os=linux64&lang=en-US (link on Thunderbird front page) is returning me a 404 Not Found. It seems I mixed up the Actual Result and Expected Result, my bad. ----------------------------------------------- Actual results: The message failed to send (probably because attachment was too large). A pop opened asking whether to retry or cancel. Retrying didn't work, so I clicked cancel because I wanted to remove the attachment and send a modified version of the mail without attachment. However, the window for composing the mail disappeared, discarding the whole message. Expected results: When I clicked cancel, I expected to go back to the window for composing the message or at least save the current message as draft before closing. ----------------------------------------------- I hope it's more clear now.
Resolved per whiteboard, feel free to reopen if you still have the issue
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(bugzilla)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-06-05]
Updated•8 years ago
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Status: RESOLVED → UNCONFIRMED
Component: Untriaged → Message Compose Window
Resolution: INCOMPLETE → ---
Summary: Message lost if failed to send → Message lost if failed to send and Cancel option chosen
Whiteboard: [dupme]
Comment 4•2 years ago
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Looks very much like dupe of bug 28211, fixed by bug 1366591.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago → 2 years ago
Resolution: --- → DUPLICATE
Updated•2 years ago
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Description
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