Closed Bug 1230949 Opened 9 years ago Closed 2 years ago

Message lost if failed to send and Cancel option chosen

Categories

(Thunderbird :: Message Compose Window, defect)

38 Branch
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 28211

People

(Reporter: bugzilla, Unassigned)

Details

(Keywords: dataloss)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:42.0) Gecko/20100101 Firefox/42.0
Build ID: 20151105173914

Steps to reproduce:

Send a message in Thunderbird 38.4.0.


Actual results:

The message failed to send (probably because attachment was too large). A pop opened asking whether to retry or cancel. Retrying didn't work, so I clicked cancel to remove attachment and send a modified version of the mail without attachmant.


Expected results:

The window for composing the mail disappeared, discarding the whole message instead of leaving it open or saving it as draft.
Does it still happen in version 45?
If so, can you restate the problem - actual and expected results - there seems to me some conflict in what you wrote.
Flags: needinfo?(bugzilla)
Whiteboard: [closeme 2016-06-05]
I'm using the version in the Linux mint repository. I'll upgrade as soon as the website is working again:
https://download.mozilla.org/?product=thunderbird-45.1.1-SSL&os=linux64&lang=en-US (link on Thunderbird front page) is returning me a 404 Not Found.

It seems I mixed up the Actual Result and Expected Result, my bad.

-----------------------------------------------
Actual results:

The message failed to send (probably because attachment was too large). A pop opened asking whether to retry or cancel. Retrying didn't work, so I clicked cancel because I wanted to remove the attachment and send a modified version of the mail without attachment. However, the window for composing the mail disappeared, discarding the whole message.


Expected results:

When I clicked cancel, I expected to go back to the window for composing the message or at least save the current message as draft before closing.
-----------------------------------------------

I hope it's more clear now.
Resolved per whiteboard, feel free to reopen if you still have the issue
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(bugzilla)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-06-05]
Status: RESOLVED → UNCONFIRMED
Component: Untriaged → Message Compose Window
Resolution: INCOMPLETE → ---
Summary: Message lost if failed to send → Message lost if failed to send and Cancel option chosen
Whiteboard: [dupme]

Looks very much like dupe of bug 28211, fixed by bug 1366591.

Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago2 years ago
Resolution: --- → DUPLICATE
Severity: normal → S2
Keywords: dataloss
Whiteboard: [dupme]
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