From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.8+) Gecko/20020201 BuildID: 2002020103 In 0.9.7 release of Mozilla, when I used to download messages for offline use (IMAP), the envelope icon next to the subject in the Mail message summary window used to disappear (the right behavior). When there is no envelope icon, users would have a visual indication/confirmation that the messages have been downloaded for offline use. However, in the build 2002020103 (to be used for 0.9.8+) has broken this visual confirmation. Now, when the mails are downloaded for offline use, the envelope icon next to the subject doesn't go away; thereby there is no visual indication or confirmation as to whether the messages are downloaded for offline use or not. Please fix this bug to reflect the behavior in 0.9.7 (when messages are downloaded for offline use, the envelope icon next to the subject should disappear there giving a visual indication that offline download succeeded). Don't release 0.9.8 without this fix. Reproducible: Always Steps to Reproduce: 1.Log in to your IMAP mail 2.You will see the enveolpe icon next to subject in the mail summary window. 3.Now go offline and try to download all INBOX mails. The mails are downloaded but the envelope is still (wrongly) there next to each subject in each mail. Expected Results: When messages are downloaded for offline use, there should be a visual confirmation/indication in the mail summary window as to which of the mails are downloaded for offline use. No envelope icon next to the subject in each mail should indicate that the mails are downloaded for offline use. Envelope icon next to subject in each mail should indicate that mails are not downloaded for offline use.
this works fine for me. Are you sure the folder in question is still configured for offline use? If you bring up the properties dialog for the folder, in the offline tab, is the folder still configured for offline use?
Reporter using 2002020103 build on nt 4.0, I don't see this problem but I think I know what you are talking about. First I bet you were in classic theme? And when you downloaded mail the envelope icon dissapeared. Well there was a bug on that: bug 67359. And if you look at my comment in that bug http://bugzilla.mozilla.org/show_bug.cgi?id=67359#c44 you'll see it was a mistake (for envelope icon to dissapear). Classic had envelope icon disspearing (modern theme did not). You should now see a darker kind of blue/purplish envelope for downloaded mesgs & white envelope for non-downloaded mesg. Will resolve as invalid.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → INVALID
NOTE: In Classic theme, the envelope icon disappears (actually, I like that behavior as it is visually more effective). In Modern theme, the icon stays. But the icon doesn't change (white to blue) for offline downloaded messages. BTW, I was using Windows 2000 (not NT). In Modern theme, the colors dont' change either. So the bug is still valid (although with the Modern theme, then): no visual indication whether the messages are downloaded for offline use or not.
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
Reporter, I am using 2002020103 on NT 4.0 and I see nothing wrong with envelope icons in either modern or classic theme. Click folder (don't actually select a mesg) You should see this modern: Dark gray envelope for downloaded mesgs light gray envelope for non-downloaded mesgs Classic: Bluish/Purplish envelope for downloaded mesgs White envelope for non-downloaded mesgs The difference between a downloaded and non-downloaded mesg is supposed to be SUBTLE. I think you are mistaken, please try again. I know it's kind of hard to tell sometimes.
As I mentioned, gchan is right. But the issue is with the "subtle" difference. I ran a quick usability study with several other people. Some messages were downloaded for offline use and some weren't. People were asked to tell the difference. Here are the results of such a study: Classic theme: The visual difference is "slightly" noticeable. But if the person is using a laptop in an airport or on a flight (or other glare conditions), he/she has to strain the eyes to figure out the difference. Modern Theme; The visual difference is "worse" than in the classic theme. Even in the best of lighting conditions, most people couldn't tell the light gray/dark gray difference. Suggestion: Like Outlook Express or Eudora, rely on a different icon shape rather than slight/subtle color shades (especially for the color-challenged!). If you can't use different icon shapes, then at least use different high-contrast colors instead of low-contrast colors or shades of the same color. People actually liked the "old bug" in classic theme where the icon disappears when the message is downloaded for offline use; they don't need the mail icon otherwise just to indicate that it is a message! People don't want to be caught on a long travel/flight with the mistaken assumption that the messages were downloaded while there weren't.
if this is going to turn out to be a bug about the visual display of the icon, it should be assigned to someone in the UE group and the component should be FE.
Changed the component to "MailWindow Front End" per the suggestion.
Assignee: bienvenu → sspitzer
Component: Offline → Mail Window Front End
QA Contact: gchan → esther
There's already a bug on this. Bug 86897 covers envelope icon. Mainly Modern theme but I think classic theme could be applied there to. Please add your comments to that bug. Marking as dupe. *** This bug has been marked as a duplicate of 86897 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 17 years ago → 17 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
QA Contact: esther → gchan
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