Closed Bug 123393 Opened 23 years ago Closed 22 years ago

freeze when I open the Inbox with this message

Categories

(SeaMonkey :: MailNews: Message Display, defect)

x86
Linux
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: mouns, Assigned: sspitzer)

Details

Attachments

(1 file)

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.8) Gecko/20020202
BuildID:    2002020210

I received this message, and when I try to open the folder with this message,
mozilla freezes.

Reproducible: Always
Steps to Reproduce:
1. copy the message in a folder or receive it
2. open the folder


Actual Results:  mozilla freezes

Expected Results:  mozilla opens the folder and does what it must do
just tried linux 0.9.9 and linux trunk 2002041817 and no freeze

can you reproduce this problem with a recent nightly ( or even 0.9.9 ) ?
reporter, does this still happen with a current build ?
I notice a partial UI freeze when reading some HTML mail off an IMAP server. My
boss uses Outlook (heh) to send mail, and reading the email in the Viewer pane
in MailNews causes the UI to stop refreshing.

I just checked then, and when I view the message, the CPU usage is pegged at
100%. The menu and toolbars are still responsive to mouseovers/clicks, and when
I click on a menu item, the menu displays. However, clicking away to close the
menu causes it to still remain within the folder pane and message list pane. The
toolbar etc are redrawn correctly.

If I alt-tab away and then back to MailNews, CPU usage drops, and whatever the
previous windows contents were are displayed in these two panes. The mail
mesasge in the Viewer pane paints correctly. I can still click within the
non-refreshed panes and have the response work as expected (even though I can't
see what I'm clicking). ie. a new message or folder selected.

When a new selection is made by clicking in the non-refreshed panes, the two
panes refresh and all returns to normal. Returning to the message shows the same
symptoms.


I can provide either a copy of the message (it's repeatable with all messages
using the same Outlook stationary -- unfortunately its the one my boss uses!)
and/or an IMAP test account to assist with testing.

This is on WindowsXP, 2002-07-14-04 build (but has been present for some while now).
marking WFM per comment #2 and no reply from reporter in 7 months.

Antony, you are experiencing bug 98626.
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
Product: Browser → Seamonkey
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: