Update 43.0.1 causes Firefox to lock up. I can no longer use this application.

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
2 years ago
2 years ago

People

(Reporter: jamiejinjapan, Unassigned)

Tracking

43 Branch
Unspecified
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_2) AppleWebKit/601.3.9 (KHTML, like Gecko) Version/9.0.2 Safari/601.3.9

Steps to reproduce:

I did nothing.  When the application updated to version 43.0.1 it will lock up when it is started.


Actual results:

The application locks up and I can't use it.


Expected results:

It should not have locked up so I can use it.
(Reporter)

Updated

2 years ago
Severity: normal → critical
OS: Unspecified → Mac OS X
(Reporter)

Comment 1

2 years ago
I have used Firefox for a long time.  It is unfortunate that this has happened.  When I say that I can no longer use the application in this state, I'm not exaggerating.  It is no longer usable.

Comment 2

2 years ago
Did you try to reset your current profile?
https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Flags: needinfo?(jamiejinjapan)

Updated

2 years ago
Severity: critical → normal
Closing this as incomplete due to inactivity and the lack of a working test case. 

Jamie, please feel free to reopen it if you still have the problem reproducible (on the latest release) and you can provide additional details that could help us reproduce or identify your issue.

Thanks!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(jamiejinjapan)
Resolution: --- → INCOMPLETE
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