1234236 - Sync encountered an error while syncing: Unknown error

Status: RESOLVED DUPLICATE of bug 1182366

(Firefox :: Sync, defect)

Description

[Majo]

Attachment: ug report.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20151214153240

Steps to reproduce:

Automatic sync gave an error and I tried manually syncing.


Actual results:

No sync was performed


Expected results:

Sync should have taken place.

It is not a first time error, it seems to be a permanent error since 12/11 (according to the bug log).

Comment 1

[Majo]

Attachment: Capture.PNG

I need to know how to fis this, as this is my main computer and I need the sync to come from this one, so I can work in other computers as well. Other computer seem to pull only old profiles.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

This bug is fixed in Firefox 41, while your logs are from Firefox 38. If you update your Firefox to the most recent version it should work correctly.