Firefox crash if no profile present after install

RESOLVED INCOMPLETE

Status

()

--
major
RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: spamma.master, Unassigned, NeedInfo)

Tracking

39 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme-20160104])

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141113143407

Steps to reproduce:

First, it is an upgrade with this kind of command line:
"%~dp0Firefox_Setup_39.0.0_(FR).exe" -ms -cleanupOnUpgrade

Then, to keep firefox default browser, another command line:
"%ProgramFiles(x86)%\Mozilla Firefox\firefox.exe" -silent -setDefaultBrowser


Actual results:

On the second command line, if no profile exists in AppData, Firefox creates the profile and crashes.
C:\Users\CURRENTUSER\AppData\Local
C:\Users\CURRENTUSER\AppData\Roaming

Launch without -silent switch doesnt crash (the switch produces the crash)


Expected results:

No crash

This can be tested easily by removing the 2 folders and starting with -silent switch:
C:\Users\CURRENTUSER\AppData\Local\Mozilla
C:\Users\CURRENTUSER\AppData\Roaming\Mozilla

The version tested is 39, but could be valid with actual version as well
(Reporter)

Updated

3 years ago
Severity: normal → major

Comment 1

3 years ago
¡Hola!

I do not see "-cleanupOnUpgrade" documented at https://wiki.mozilla.org/Installer:Command_Line_Arguments

Could you please provide samples from about:crashes when this crash occurs?

Please see https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

¡Gracias!
QA Whiteboard: [bugday-20151228]
Flags: needinfo?(spamma.master)
Whiteboard: [closeme-20160104]
Closing as Resolved Incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INCOMPLETE
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