Closed Bug 1238402 Opened 8 years ago Closed 8 years ago

Thunderbird crash after adding google account (gmail) and waiting a while for sync th 8gb imap

Categories

(Thunderbird :: General, defect)

38 Branch
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1072151

People

(Reporter: stefan1, Unassigned)

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

Attached image ThunderbirdCrash.png
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0
Build ID: 20160105164030

Steps to reproduce:

Just start Thunderbird 38.5.1., add T-online and GMail account and what a few minutes to get all mails synchronised by IMAP. If you just add the T-online account, everything is fine. It seems to be a problem with the Gmail account. But on the other hand, outlook 2013 works fine with both accounts.
I downloaded the source code with VS2010 in the hope to get more details regarding a mail, which cause the problem... But it seems my knowdledge is too poor... Attached is a screenshot with the callstack. Maybe it helps...


Actual results:

Application freece... Then it crashs and try to generate a bugreport https://crash-stats.mozilla.com/report/index/5fedc8d9-207e-44a9-b9ef-e586e2160110


Expected results:

no freecing, no crash
Severity: normal → major
Component: Untriaged → General
Start *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does it still crash?
Severity: major → critical
Crash Signature: [@ OOM | unknown | js::CrashAtUnhandlableOOM | js::Nursery::moveToTenured ]
Flags: needinfo?(stefan1)
Keywords: crash
noreply from stefan, so dupipng to bug 1072151
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(stefan1)
Resolution: --- → DUPLICATE
Summary: Thunderbird crash after adding google account and waiting a while for sync th 8gb imap → Thunderbird crash after adding google account (gmail) and waiting a while for sync th 8gb imap
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: