1239620 - Firefox cannot quit on OS X

Status: RESOLVED WORKSFORME

(Core :: Widget: Cocoa, defect)

Description

[Steve]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:43.0) Gecko/20100101 Firefox/43.0
Build ID: 20160105164030

Steps to reproduce:

Select File->Close Window

or

Right Click on Dock Icon -> Quit

Force Quit does not kill Firefox either.


Actual results:

Windows disappear but icon stays in Dock.  This also prevents OS X from shutting down.


Expected results:

Firefox to completely shutdown.

A workaround to quitting Firefox after trying the above, from terminal:

sudo killall launchservicesd
sudo killall Dock

or you can shutdown OS X if you leave Firefox window open

Comment 1

[Steve]

I've tried running in safe mode with addons disabled and results are the same.

Comment 2

[:Gijs (he/him)]

(In reply to Steve from comment #1)
> I've tried running in safe mode with addons disabled and results are the
> same.

Can you try with a new profile? ( https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles ) What kind of machine are you encountering this on?

Comment 3

[Steve]

Whilst I have not tried with a new profile the issue seems to have disappeared.

I guess you could close this issue for now and I'll investigate if it comes back.

Comment 4

[:Gijs (he/him)]

Thanks!

Comment 5

[bobbylon5]

I can confirm that this is the same issue i have but it only seems to happen when the beta updates come through... I have my fire fox set so that i choose when the update gets installed. Gijis is yours set to automatically install?


My error issue:
https://bugzilla.mozilla.org/show_bug.cgi?id=1242888

Comment 6

[:Gijs (he/him)]

(In reply to bobbylon5 from comment #5)
> I can confirm that this is the same issue i have but it only seems to happen
> when the beta updates come through... I have my fire fox set so that i
> choose when the update gets installed. Gijis is yours set to automatically
> install?

Yes, but I can't speak for Steve and I don't know that it's relevant. Let's follow this up in the issue you filed.

> My error issue:
> https://bugzilla.mozilla.org/show_bug.cgi?id=1242888

Comment 7

[Steve]

I have had this after an update (I don't use BETA's).  It hasn't happened for a while.  I will keep an eye on it and report back any findings.