[user story] See the CSAT per locale and overall

NEW
Unassigned

Status

support.mozilla.org
Knowledge Base Software
P3
normal
3 years ago
11 months ago

People

(Reporter: atopal, Unassigned)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

User Story

Acceptance Criteria
* candidate collection survey in multiple languages
* exit survey in multiple languages
* display one chart showing difference in CSAT between candidate collection survey and exit survey overall on the KPI dashboard
* offer way to filter the chart by locale
(Reporter)

Description

3 years ago
I as a SUMO staff member want to see the CSAT per locale and overall so I can tell whether we are getting closer or further away from our goal around it.

This should be on the KPI dashboard (https://support.mozilla.org/en-US/kpi/dashboard)

The acceptance criteria are in the user story field.
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