No option to enroll a new device on Dashboard or MFA section

RESOLVED FIXED

Status

Infrastructure & Operations
Multi-Factor Authentication
RESOLVED FIXED
2 years ago
2 years ago

People

(Reporter: marcia, Assigned: jlin)

Tracking

Details

(Reporter)

Description

2 years ago
When I login to login.mozilla.com, it shows me as enrolled in DuoSecurity but there is no option to "Enroll New Device." I just got a new phone and I need to change devices.

I tried 2 different versions of Firefox browser with the same result.

The dashboard area shows "You are currently enrolled in Duo Security."
(Assignee)

Updated

2 years ago
Assignee: nobody → jlin
(Assignee)

Comment 1

2 years ago
removed old device from her duo account, she is able to en-roll a new phone.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED

Updated

2 years ago
Blocks: 1273467

Updated

2 years ago
No longer blocks: 1273467
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