Closed Bug 1241497 Opened 8 years ago Closed 8 years ago

Problem starting session

Categories

(Hello (Loop) :: Client, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: ianbicking, Unassigned)

Details

Attachments

(1 file)

Attached image Browser console
In a recent session I started the session and the conversation window opened, but the video was stuck in a waiting state.  Restarting the browser fixed it.
Whiteboard: [triage]
Note this was with a recent build of the add-on
Is the browser console from before you restarted the browser? I think the console is incomplete as far as I can tell, as there doesn't seem to be any of the normal window opening type of messages.

The server logs indicate that you tried to leave the session (which failed as per your console log), but had never tried to join that day.

My only thought is that you had some sort of network glitch meaning you didn't get to join, or potentially a camera issue that prevented joining from happening.
Flags: needinfo?(ianb)
I cleared my console and re-started the room joining process, so this was all the messages from that point forward.  There might have been some half-started initialization that wasn't torn down properly?  It happened again today in https://hello.firefox.com/SuN5DuKYsEA and also required a restart to function (I didn't capture the console that time).
Flags: needinfo?(ianb)
And yes, I suspect my network is glitchy.
I don't think we have enough information to move forward on this.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INVALID
Whiteboard: [triage]
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