Closed
Bug 1241761
Opened 8 years ago
Closed 8 years ago
Mozilla Server access issue
Categories
(Infrastructure & Operations :: Infrastructure: Other, task)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: u550631, Assigned: servicedesk)
Details
Attachments
(1 file)
22.22 KB,
image/jpeg
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Details |
Hi Matthew, I am having issues accessing peach-gw server with my private sshkey. I am getting a permission denied public key error. I was trying to upload new keys via login.mozilla.com ,but its asking me for a duo authentication pass-code . I had setup MFA using my BlackBerry device,but for some reasons the BlackBerry duo application seems to be broken and it isn't giving me the passcode .I tried reinstalling the same ,but still facing the same issues. I don't see any options under login.mozilla.com url to change the MFA device. Request you to reset my MFA token . Ldap ID :phatak@pythian.com
Comment 1•8 years ago
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Hi, I've reset your BBY 9729. You should be able to enroll with a new device.
Assignee: infra → servicedesk
Status: NEW → ASSIGNED
QA Contact: mpressman → gcanavaggio
Hi Guillaume, For some reasons its still showing me as you are enrolled in duo security not sure why.Could you please reset my MFA once again. Attaching screenshot for your reference.Sorry for the inconvenience
Comment 4•8 years ago
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Bug is almost 6 months old with no activity. Please re-open if it's still an issue.
Status: ASSIGNED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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Description
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