I am unable to print to a dymo 450 printer using FireFox after the last update on Jan. 26th

UNCONFIRMED
Unassigned
(NeedInfo from)

Status

()

Core
Printing: Output
--
major
UNCONFIRMED
2 years ago
2 years ago

People

(Reporter: Vern, Unassigned, NeedInfo)

Tracking

({regressionwindow-wanted})

44 Branch
Unspecified
Windows 10
regressionwindow-wanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160123151951

Steps to reproduce:

I tried to print to my dymo 450 printer using an application that is used with firefox.  The application ran fine on Monday, but did not work on Tuesday.


Actual results:

When sending the print request to the printer nothing happens.  But if I send a test to the dymo directly from the computer the dymo tests fine.


Expected results:

The dymo should have printed a prescription label. It did not.
(Reporter)

Updated

2 years ago
Severity: normal → major
OS: Unspecified → Windows 10

Comment 1

2 years ago
Did you make a test with a fresh profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

If that doesn't change anything, there is a possible regression in FF44.

1) Test Nightly, maybe it's already fixed: https://nightly.mozilla.org/ (you can use a custom profile not necessarily your current profile)
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

2) As you're able to reproduce the issue on your side, could you install Mozregression to find a regression range.
See http://mozilla.github.io/mozregression/ for the details (it's python 2.7 package)
Use the command-line version and run the command "mozregression --bits=32 --good=43" and try to reproduce the issue for each nightly downloaded by Mozreg.
At the end, copy here the pushlog provided in the console output.
Flags: needinfo?(vern)
Keywords: regressionwindow-wanted
You need to log in before you can comment on or make changes to this bug.