Closed Bug 1244012 Opened 9 years ago Closed 9 years ago

Graphical modules do not install

Categories

(Bugzilla :: Installation & Upgrading, defect)

5.0.2
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: cdbm1967, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.97 Safari/537.36 Steps to reproduce: Platform: Red Hat Enterprise Linux Server release 6.7 (Santiago) 1. Download https://ftp.mozilla.org/pub/mozilla.org/webtools/bugzilla-5.0.2.tar.gz 2. Run setup. 3. checksetup.pl Actual results: Following components consistently come up as missing in spite of being installed: Checking for Chart (v2.4.1) not found Checking for Template-GD (any) not found Checking for GDTextUtil (any) not found Checking for GDGraph (any) not found Executing following looks as if installation was successful (but it wasn't): Chart: /usr/bin/perl install-module.pl Chart::Lines Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image GDTextUtil: /usr/bin/perl install-module.pl GD::Text GDGraph: /usr/bin/perl install-module.pl GD::Graph #-> /usr/bin/perl install-module.pl Chart::Lines Checking for CPAN (v1.81) ok: found v2.10 Checking for YAML (any) ok: found v1.15 Checking for ExtUtils-MakeMaker (v6.31) ok: found v7.1 CPAN: Storable loaded ok (v2.20) Reading '/root/.cpan/Metadata' Database was generated on Fri, 29 Jan 2016 04:41:02 GMT Installing Chart::Lines version 2.004010... CPAN: Module::CoreList loaded ok (v2.18) Chart::Lines is up to date (2.4.10). #-> /usr/bin/perl install-module.pl Template::Plugin::GD::Image Checking for CPAN (v1.81) ok: found v2.10 Checking for YAML (any) ok: found v1.15 Checking for ExtUtils-MakeMaker (v6.31) ok: found v7.1 CPAN: Storable loaded ok (v2.20) Reading '/root/.cpan/Metadata' Database was generated on Fri, 29 Jan 2016 04:41:02 GMT Installing Template::Plugin::GD::Image version 1.56... CPAN: Module::CoreList loaded ok (v2.18) Template::Plugin::GD::Image is up to date (1.56). /usr/bin/perl install-module.pl GD::Text Checking for CPAN (v1.81) ok: found v2.10 Checking for YAML (any) ok: found v1.15 Checking for ExtUtils-MakeMaker (v6.31) ok: found v7.1 CPAN: Storable loaded ok (v2.20) Reading '/root/.cpan/Metadata' Database was generated on Fri, 29 Jan 2016 04:41:02 GMT Installing GD::Text version 0.86... CPAN: Module::CoreList loaded ok (v2.18) GD::Text is up to date (0.86). /usr/bin/perl install-module.pl GD::Graph Checking for CPAN (v1.81) ok: found v2.10 Checking for YAML (any) ok: found v1.15 Checking for ExtUtils-MakeMaker (v6.31) ok: found v7.1 CPAN: Storable loaded ok (v2.20) Reading '/root/.cpan/Metadata' Database was generated on Fri, 29 Jan 2016 04:41:02 GMT Installing GD::Graph version 1.52... CPAN: Module::CoreList loaded ok (v2.18) GD::Graph is up to date (1.52). Running /usr/bin/perl install-module.pl --all does not produce any error. However, when running checksetup.pl the same set of modules are presented as missing (leaving out the modules described above): Reading ./localconfig... Checking for DBD-mysql (v4.001) ok: found v4.013 Checking for MySQL (v5.0.15) ok: found v5.1.73 Removing existing compiled templates... Precompiling templates...done. Fixing file permissions... Checking for GraphViz (any) ok Deriving regex group memberships... checksetup.pl complete. When in bugzilla, no graphs can be generated as following error message appears: The Graphical Reports feature is not available in this Bugzilla. If you would like to enable this feature, please run checksetup.pl to see how to install the necessary requirements for this feature. Expected results: Graphics should be available.
This means that CPAN already installed these modules once, and this information is stored in the CPAN cache. So when you try to install them again, CPAN simply tells you that it already installed them ("is up to date"), and doesn't try to reinstall them. Deleting the CPAN cache would fix your problem (~/.cpan/). The Perl modules required by Bugzilla are already available in RHEL packages, so you should use yum to install these modules, and only use install-module.pl if RHEL has a too old version of a module. If you have more question, please visit https://www.bugzilla.org/support for help.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.