Closed Bug 1246147 Opened 5 years ago Closed 5 years ago

Unexpected error displayed for a second when signing into FxA

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

defect
Not set
normal

Tracking

(firefox44 unaffected, firefox45+ fixed, firefox46 fixed, firefox47 fixed)

RESOLVED FIXED
Tracking Status
firefox44 --- unaffected
firefox45 + fixed
firefox46 --- fixed
firefox47 --- fixed

People

(Reporter: adalucinet, Unassigned)

References

()

Details

(Keywords: regression)

Attachments

(1 file)

Attached image Screenshot.png
Affected versions: 45 beta 3 (Build ID: 20160204142810), latest Aurora 46.0a2 and Nightly 47.0a1 (from 2016-02-04)
Affected platforms: Windows 7 x64, Mac OS X 10.8, Ubuntu 12.04 x86, Windows 10 x86

Steps to reproduce:
Prequisite: Existing Firefox account.
1. Launch Firefox with a clean profile
2. Click on one of the available Sync buttons (e.g. about:home, about:preferences#sync, menu panel, Tools).
3. Sign in with an existing account.	

Expected result: No errors displayed when signing in.

Actual result: An Unexpected error prompt is displayed for a second before the user is signed in.

Additional notes:
1. NOTE: on Windows 7 x64 this issue is reproducible only with 64-bit builds.
2. Screenshot attached.
3. Browser console output: 'Unexpected error' thrown by 1993ee03.main.js:18:24598
4. Regression range:
Last good Nightly: 2015-11-26
First bad Nightly: 2015-11-25
Pushlog: https://hg.mozilla.org/integration/fx-team/pushloghtml?fromchange=31cf031ca23e4927db55f9e5469ac3e4c6599a35&tochange=80cc747d4e5e64f9e37e2eba98be52fcc772ad19
[Tracking Requested - why for this release]:
Regression in 45, in a feature (FxA) that we really do not want to look bad.
The most obvious suspect in the linked pushlog is: "Bug 1218022 - switch to fx_desktop_v2 context for Firefox Accounts."

I was able to reproduce on my Mac using current DevEdition.
> I was able to reproduce on my Mac using current DevEdition.

And I can do so by signing out and singing back in rather than having to start from a fresh profile.
Possible related to and/or fixed by the changes to fxa_desktop_v2 here?
https://github.com/mozilla/fxa-content-server/pull/3442
Yes, looks like a dupe of https://github.com/mozilla/fxa-content-server/issues/3353 which should be fixed with next FxA server deployment.
Ryan, do you confirm that it is fixed?
Tracking to make sure we address the issue if it is not actually fixed.
Flags: needinfo?(rfkelly)
The fix is not in production yet, but should go live this week; leaving ni? myself to confirm when it's deployed
The fix for this is now live, so closing this out, please re-open if the error still occurs.
Status: NEW → RESOLVED
Closed: 5 years ago
Flags: needinfo?(rfkelly)
Resolution: --- → FIXED
Server side, updating the status flags accordingly.
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