Closed
Bug 1246467
Opened 8 years ago
Closed 6 years ago
Firefox 44 Crashing on certain videos
Categories
(Core :: Audio/Video: Playback, defect, P3)
Tracking
()
RESOLVED
WONTFIX
People
(Reporter: hagen.sam, Unassigned)
Details
(Keywords: crash)
Crash Data
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0 Build ID: 20160126223146 Steps to reproduce: The best way to reproduce this error is to use Firefox 44, go to a facebook feed and scroll through until you find an embedded html5 video. Upon autoplaying, the browser crashes. This only happens on my computer with a GeForce 8400GS/PCIe/SSE2. Actual results: The browser crashes immediately. If running in the terminal it consistently throws the following: I/SampleTable( 5926): There are reordered frames present. The crash report is as follows: Add-ons: ubufox%40ubuntu.com:3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:44.0,langpack-en-GB%40firefox.mozilla.org:44.0,langpack-en-ZA%40firefox.mozilla.org:44.0 AsyncPluginInit: 0 BuildID: 20160126223146 CrashTime: 1454832825 EMCheckCompatibility: true Email: hagen.sam@gmail.com EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1454663943 Notes: OpenGL: NVIDIA Corporation -- GeForce 8400GS/PCIe/SSE2 -- 3.3.0 NVIDIA 340.96 -- texture_from_pixmap ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 166848 StartupTime: 1454830125 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20160126223146","version":"44.0","vendor":"Mozilla","platformVersion":"44.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20160106.01"},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7983,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"AuthenticAMD","family":21,"model":1,"stepping":2,"l2cacheKB":2048,"l3cacheKB":2048,"speedMHz":3600,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"3.13.0-77-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"NVIDIA Corporation -- GeForce 8400GS/PCIe/SSE2","vendorID":"NVIDIA Corporation","deviceID":"GeForce 8400GS/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.3.0 NVIDIA 340.96","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"basic"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"other-Google","defaultSearchEngineData":{"name":"Google","loadPath":"[distribution]/searchplugins/locale/en-US/google.xml","submissionURL":"https://www.google.com/search?client=ubuntu&channel=fs&q=&ie=utf-8&oe=utf-8"}},"profile":{"creationDate":16836,"resetDate":16836},"addons":{"activeAddons":{"ubufox@ubuntu.com":{"blocklisted":false,"description":"Ubuntu modifications for Firefox","name":"Ubuntu Modifications","userDisabled":false,"appDisabled":false,"version":"3.2","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16696,"updateDay":16696,"signedState":2}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"44.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16836,"updateDay":16836},"activePlugins":[{"name":"Skype Buttons for Kopete","version":"","description":"Mime Type x-skype for Skype Buttons","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-skype"],"updateDay":16287},{"name":"Google Talk Plugin Video Renderer","version":"","description":"Version: 5.41.0.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/o1d"],"updateDay":16520},{"name":"Google Talk Plugin","version":"","description":"Version: 5.41.0.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/googletalk"],"updateDay":16520},{"name":"Silverlight Plug-In","version":"5.1.40416.0","description":"5.1.40416.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16713},{"name":"Shockwave Flash","version":"11.2.202.559","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16800}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.3","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 URL: https://bugzilla.mozilla.org/enter_bug.cgi#h=bugForm%7CFirefox Vendor: Mozilla Version: 44.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed. Expected results: It should have just played the video without crashing.
Please post the crash id from about:crashes https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Severity: normal → critical
Flags: needinfo?(hagen.sam)
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
(In reply to YF (Yang) from comment #1) > Please post the crash id from about:crashes > https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report Thanks for the response; the crash id is {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
Flags: needinfo?(hagen.sam)
(In reply to hagen.sam from comment #2) > (In reply to YF (Yang) from comment #1) > > Please post the crash id from about:crashes > > https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report > > Thanks for the response; the crash id is > {ec8030f7-c20a-464f-9b0e-13a3a9e97384} No, it is ProductID, not the crash id. Open about:crashes in urlbar, copy and paste the bp- ids to here.
Flags: needinfo?(hagen.sam)
> No, it is ProductID, not the crash id. Open about:crashes in urlbar, copy > and paste the bp- ids to here. My apologies. I believe this is the right one: bp-c59277c8-19a6-4058-8c59-dad7c2160207
Flags: needinfo?(hagen.sam)
Can you able to reproduce it with a clean profile? I see you have a lot of add-ons.
Crash Signature: [@ @0x7fca3fc14f06 ]
Component: Untriaged → Audio/Video
Product: Firefox → Core
Does setting media.hardware-video-decoding.enabled=false make a difference?
(In reply to YF (Yang) from comment #5) > Can you able to reproduce it with a clean profile? I see you have a lot of > add-ons. I cleared out ~/.mozilla, thereby removing all the addons and all other configuration, and the error persisted. Here's a crash report without the addons: bp-5232d751-4628-43ad-99f7-3fa872160209
(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #6) > Does setting media.hardware-video-decoding.enabled=false make a difference? Thanks for the reply. It didn't make a difference. (In case it's useful) the corresponding crash id bp-2f12fa58-d7d1-4ff7-a266-2bb602160209
Crash Signature: [@ @0x7fca3fc14f06 ] → [@ @0x7fca3fc14f06 ]
[@ libavcodec.so.54.35.0@0x74f06 ]
Keywords: 64bit
Comment 9•8 years ago
|
||
I have to confirm that same thing is happening to me. Ubuntu 14.04 64bit with dual intel / nvidia video card. Crash report id's are: bp-5b81c1bb-e65f-46ec-b87c-ff0592160223 bp-09e7c9b2-0991-4c79-9e3a-23ef82160215 bp-9f03416d-c66a-4b4d-8e05-dcb242160215 etc.
Reporter | ||
Comment 10•8 years ago
|
||
(In reply to Darko Miletic from comment #9) > I have to confirm that same thing is happening to me. Ubuntu 14.04 64bit Glad I'm not the only one. Have you tried the suggestion above about setting media.hardware-video-decoding.enabled=false ?
Comment 11•8 years ago
|
||
I did and it made no difference.
Comment 12•8 years ago
|
||
https://crash-stats.mozilla.com/report/index/5b81c1bb-e65f-46ec-b87c-ff0592160223 Looks like it is about FFmpeg.
Flags: needinfo?(jyavenard)
Comment 13•8 years ago
|
||
(In reply to hagen.sam from comment #10) > Glad I'm not the only one. Have you tried the suggestion above about > setting media.hardware-video-decoding.enabled=false ? it serves no purpose on linux, there's no hardware decoder available. A link to an actual video would help...
Flags: needinfo?(jyavenard)
Comment 14•8 years ago
|
||
crashes very, and can't tell which part is actually crashing. one seems to be the audio decoder, so that's either AAC or MP3 audio. Can you try 45 beta though? we've simplified the FFmpeg code there. At this stage, I can only recommend that a newer version of FFmpeg be used
Comment 15•8 years ago
|
||
I already use ffmpeg 3.0
Comment 16•8 years ago
|
||
(In reply to Darko Miletic from comment #15) > I already use ffmpeg 3.0 Certainly not with Firefox 44. libavcodec.57 won't even be loaded by Firefox 44. You must be running the latest beta 45. If you have another version of libavcodec installed at the same time, then be aware that having two versions of libavcodec installed with their respective libavutils will typically cause crashes as libavcodec.54 (from LibAV fork) incorrectly gets loaded with libavutil from Ffmpeg. We've had earlier reports of this. If you're running FF 44, the latest version of libavcodec it will work with is from FFmpeg 2.8 (libavcodec.56)
Comment 17•8 years ago
|
||
OK, Installed firefox 45 beta from ubuntu firefox-next ppa. Found a video that crashes it always. Open this and it bombs https://www.youtube.com/watch?v=AhwGEa7507g
Comment 18•8 years ago
|
||
This is the crash report for that video bp-7756b08f-f458-496c-8a93-7ab0f2160301
Comment 19•8 years ago
|
||
(In reply to Darko Miletic from comment #18) > This is the crash report for that video > bp-7756b08f-f458-496c-8a93-7ab0f2160301 The crash is in libavcodec.54 which indicates that you don't have FFmpeg 3.0 installed. Make sure that you only have one version of ffmpeg/libav installed. Libavcodec doesn't play well when you have different versions installed from different repositories (and there's nothing we can do against it) What is the output of: dpkg -l | grep libavcodec
Comment 20•8 years ago
|
||
ii libavcodec-extra-54:amd64 6:9.18-0ubuntu0.14.04.1+fdkaac amd64 Libav codec library (additional codecs) rc libavcodec54:amd64 7:1.2.6-1~trusty1 amd64 FFmpeg codec library Strange. And if I do dpkg -l ffmpeg I get: ii ffmpeg 7:3.0.0+git~trusty amd64 What do you suggest here?
Comment 21•8 years ago
|
||
(In reply to Darko Miletic from comment #20) > ii libavcodec-extra-54:amd64 6:9.18-0ubuntu0.14.04.1+fdkaac amd64 Libav > codec library (additional codecs) > rc libavcodec54:amd64 7:1.2.6-1~trusty1 amd64 FFmpeg > codec library > > Strange. And if I do dpkg -l ffmpeg I get: > ii ffmpeg 7:3.0.0+git~trusty amd64 > > What do you suggest here? Install libavcodec from ffmpeg 2.8 or 3.0 (that is respectively libavcodec56 or libavcodec57) The version you have installed isn't the one that comes with Ubuntu 14.04, so I have no idea what it is. Personally, I would uninstall it and put back the one that originally ships with Ubuntu 14.04 (from LibAV 9). At least this one is tried and tested.
Comment 22•8 years ago
|
||
and how should I do that? The suggested repo on the ffmpeg site https://launchpad.net/~mc3man/+archive/ubuntu/trusty-media does not have libavcodec package (as far as I can see). Use static builds? http://johnvansickle.com/ffmpeg/
Comment 23•8 years ago
|
||
You can't use a static build... Uninstall the libavcodec-extra and libavcodec54 you have installed. Disable the repository that you got this package from and reinstall libavcodec54 that ships with Ubuntu 14.04 official repo.
Comment 24•8 years ago
|
||
Reinstalling of the libavcodec54 seems to be working. I would be mindful in future about mixing packages. Thanks.
Reporter | ||
Comment 25•8 years ago
|
||
(In reply to Jean-Yves Avenard [:jya] from comment #14) > crashes very, and can't tell which part is actually crashing. one seems to > be the audio decoder, so that's either AAC or MP3 audio. > > Can you try 45 beta though? we've simplified the FFmpeg code there. > > At this stage, I can only recommend that a newer version of FFmpeg be used I just gave firefox 45 beta a shot and am still having the issue. bp-d103113f-17dd-4f21-9bdf-299422160308
Comment 26•8 years ago
|
||
Would you have more than one version of Ffmpeg installed by any chance? Like libavcodec from LibAv and then libavcodec from FFmpeg. Or Did you install ffmpeg Libs from 3rd party repositories? If that's like what the other poster had. Issue was with a 3rd party ffmpeg. Going back to the original one fixed the problem.
Flags: needinfo?(hagen.sam)
Comment 27•8 years ago
|
||
The same problem here. Crash report: https://crash-stats.mozilla.com/report/index/a890d9da-8487-48f4-8a79-d7a422160308 ~ $ dpkg -l | grep libavcodec ii libavcodec54:amd64 6:9.18-0ubuntu0.14.04.1 amd64 Libav codec library
Comment 28•8 years ago
|
||
My problem is solved. I had some "suspicious" ffmpeg packages installed.
Reporter | ||
Comment 29•8 years ago
|
||
(In reply to Jean-Yves Avenard [:jya] from comment #26) > Would you have more than one version of Ffmpeg installed by any chance? > Like libavcodec from LibAv and then libavcodec from FFmpeg. > Or Did you install ffmpeg Libs from 3rd party repositories? > > If that's like what the other poster had. Issue was with a 3rd party ffmpeg. > Going back to the original one fixed the problem. Hi there, thanks for the response. I was able to find and uninstall an ffmpeg package from when I had the chromium browser. This leads to a delay in the crash but it still definitely still crashes: bp-e005a4c8-1b03-446c-8b8c-13d282160310 bp-7e0e0cd3-f17b-4533-bb2b-aa0732160310 bp-e76fa611-382b-4309-8efc-5da9b2160310 bp-df944acd-16c7-421c-ab6c-d2a092160310 bp-50eb002f-bb71-4490-8dbc-e16b22160310 I don't see any packages when I run `dpkg -l | grep ffmpeg`. I do however see two packages when I run `dpkg -l | grep libavcodec`: >rc libavcodec-extra-54:amd64 6:9.18-0ubuntu0.14.04.1 amd64 Libav codec library (additional codecs) >ii libavcodec54:amd64 6:9.18-0ubuntu0.14.04.1 amd64 Libav codec library According to `apt-cache policy`, libavcodec-extra-54 is not installed though and libavcodec54 is installed from the standard `ttp://us.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages` repository. Might there be any other packages that I should inspect?
Flags: needinfo?(hagen.sam)
Reporter | ||
Comment 30•8 years ago
|
||
(In reply to vlasovsoft from comment #28) > My problem is solved. I had some "suspicious" ffmpeg packages installed. Do you remember which package(s) it was? I've been scouring my system but can't find the culprit and am looking for anything that might be useful.
Comment 31•8 years ago
|
||
Here is my apt.log for March 8: First I tried to re-install firefox and install the newer linux kernel but no success. Second, i've found this topic and uninstall all ffmpeg - related packages. Start-Date: 2016-03-08 13:01:04 Commandline: /usr/sbin/synaptic Reinstall: firefox:amd64 (44.0.2+build1-0ubuntu0.14.04.1) End-Date: 2016-03-08 13:01:20 Start-Date: 2016-03-08 13:03:35 Commandline: /usr/sbin/synaptic Purge: firefox-locale-en:amd64 (44.0.2+build1-0ubuntu0.14.04.1), xul-ext-ubufox:amd64 (3.2-0ubuntu0.14.04.1), firefox:amd64 (44.0.2+build1-0ubuntu0.14.04.1), firefox-locale-ru:amd64 (44.0.2+build1-0ubuntu0.14.04.1) End-Date: 2016-03-08 13:03:40 Start-Date: 2016-03-08 13:03:54 Commandline: /usr/sbin/synaptic Install: firefox:amd64 (44.0.2+build1-0ubuntu0.14.04.1) End-Date: 2016-03-08 13:04:00 Start-Date: 2016-03-08 13:10:13 Commandline: /usr/sbin/synaptic Install: linux-image-extra-3.19.0-51-generic:amd64 (3.19.0-51.58~14.04.1, automatic), linux-image-3.19.0-51-generic:amd64 (3.19.0-51.58~14.04.1, automatic), linux-headers-3.19.0-51-generic:amd64 (3.19.0-51.58~14.04.1, automatic), linux-image-generic-lts-vivid:amd64 (3.19.0.51.36, automatic), thermald:amd64 (1.4.3-5~14.04.2, automatic), linux-headers-generic-lts-vivid:amd64 (3.19.0.51.36, automatic), linux-generic-lts-vivid:amd64 (3.19.0.51.36), linux-headers-3.19.0-51:amd64 (3.19.0-51.58~14.04.1, automatic) Purge: linux-generic:amd64 (3.13.0.79.85) End-Date: 2016-03-08 13:12:00 Start-Date: 2016-03-08 13:30:51 Commandline: /usr/sbin/synaptic Remove: libavformat53:amd64 (0.8.10-0ubuntu0.13.10.1) Purge: libavcodec53:amd64 (0.8.10-0ubuntu0.13.10.1) End-Date: 2016-03-08 13:31:04 Start-Date: 2016-03-08 14:38:05 Commandline: /usr/sbin/synaptic Purge: ffmpegthumbnailer:amd64 (2.0.8-2) End-Date: 2016-03-08 14:38:17 Start-Date: 2016-03-08 14:38:31 Commandline: /usr/sbin/synaptic Purge: libffmpegthumbnailer4:amd64 (2.0.8-2) End-Date: 2016-03-08 14:38:34 Start-Date: 2016-03-08 14:38:58 Commandline: /usr/sbin/synaptic Remove: vlc-plugin-notify:amd64 (2.1.6-0ubuntu14.04.1), vlc-nox:amd64 (2.1.6-0ubuntu14.04.1), vlc:amd64 (2.1.6-0ubuntu14.04.1), mplayer2:amd64 (2.0-701-gd4c5b7f-2ubuntu2), vlc-plugin-pulse:amd64 (2.1.6-0ubuntu14.04.1) Purge: libswresample0:amd64 (1.2.5-1~trusty1), libpostproc52:amd64 (1.2.5-1~trusty1) End-Date: 2016-03-08 14:39:10 Start-Date: 2016-03-08 14:39:37 Commandline: /usr/sbin/synaptic Remove: libavformat54:amd64 (9.18-0ubuntu0.14.04.1), libavresample1:amd64 (1.2.5-1~trusty1), libavfilter3:amd64 (9.18-0ubuntu0.14.04.1), libchromaprint0:amd64 (1.1-1), gstreamer1.0-libav:amd64 (1.2.4-1~ubuntu1), audacity:amd64 (2.0.5-1ubuntu3.2), audacious-plugins:amd64 (3.4.3-2), libopencv-legacy2.4:amd64 (2.4.8+dfsg1-2ubuntu1), libswscale2:amd64 (1.2.5-1~trusty1), libopencv-objdetect2.4:amd64 (2.4.8+dfsg1-2ubuntu1), libav-tools:amd64 (9.18-0ubuntu0.14.04.1), gstreamer1.0-plugins-bad:amd64 (1.2.4-1~ubuntu1), guvcview:amd64 (1.7.1-1ubuntu1), libopencv-highgui2.4:amd64 (2.4.8+dfsg1-2ubuntu1), libavcodec54:amd64 (9.18-0ubuntu0.14.04.1), libavdevice53:amd64 (9.18-0ubuntu0.14.04.1), audacious:amd64 (3.4.3-1), libopencv-contrib2.4:amd64 (2.4.8+dfsg1-2ubuntu1) Purge: libavutil52:amd64 (1.2.5-1~trusty1) End-Date: 2016-03-08 14:39:57 Start-Date: 2016-03-08 14:40:13 Commandline: /usr/sbin/synaptic Purge: gstreamer0.10-ffmpeg:amd64 (0.10.13-7~trusty) End-Date: 2016-03-08 14:40:15 Start-Date: 2016-03-08 14:57:32 Commandline: /usr/sbin/synaptic Install: libavformat54:amd64 (9.18-0ubuntu0.14.04.1, automatic), libchromaprint0:amd64 (1.1-1, automatic), vlc-plugin-notify:amd64 (2.1.6-0ubuntu14.04.1, automatic), vlc-nox:amd64 (2.1.6-0ubuntu14.04.1, automatic), libswscale2:amd64 (9.18-0ubuntu0.14.04.1, automatic), libpostproc52:amd64 (0.git20120821-4, automatic), vlc:amd64 (2.1.6-0ubuntu14.04.1), libavcodec54:amd64 (9.18-0ubuntu0.14.04.1, automatic), vlc-plugin-pulse:amd64 (2.1.6-0ubuntu14.04.1, automatic), libavutil52:amd64 (9.18-0ubuntu0.14.04.1, automatic) End-Date: 2016-03-08 14:57:42
Updated•8 years ago
|
Component: Audio/Video → Audio/Video: Playback
I think we should close this on the basis that the offending ffmpeg version is a non-distro build.
Reporter | ||
Comment 33•8 years ago
|
||
(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #32) > I think we should close this on the basis that the offending ffmpeg version > is a non-distro build. While this error can apparently be caused by a non-distro build of ffmpeg, I still have not resolved the issue even though I have no versions of ffmpeg installed on my system.
Comment 34•8 years ago
|
||
(In reply to hagen.sam from comment #33) > (In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #32) > > I think we should close this on the basis that the offending ffmpeg version > > is a non-distro build. > > While this error can apparently be caused by a non-distro build of ffmpeg, I > still have not resolved the issue even though I have no versions of ffmpeg > installed on my system. you sure do. your crash reports indicates a crash in libavcodec.so.54.35.0
Reporter | ||
Comment 35•8 years ago
|
||
(In reply to Jean-Yves Avenard [:jya] from comment #34) > you sure do. > > your crash reports indicates a crash in libavcodec.so.54.35.0 Thanks for the response. I might be misunderstanding this, but I believe this codec is straight from the ubuntu repository. Let me know if I'm mistaken >$:~/.gimp-2.8/fonts$ sudo apt-cache policy libavcodec54 >libavcodec54: > Installed: (none) > Candidate: 6:9.18-0ubuntu0.14.04.1 > Version table: > 6:9.18-0ubuntu0.14.04.1 0 > 500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/universe amd64 Packages > 500 http://security.ubuntu.com/ubuntu/ trusty-security/universe amd64 Packages > 100 /var/lib/dpkg/status > 6:9.11-2ubuntu2 0 > 500 http://us.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
Comment 36•8 years ago
|
||
but do you have another libavcodec installed? don't have to be via a package or repository. if you search your hard disk for libavcodec* and libavutil* what do you find?
Comment 37•8 years ago
|
||
(In reply to hagen.sam from comment #35) > >$:~/.gimp-2.8/fonts$ sudo apt-cache policy libavcodec54 > >libavcodec54: > > Installed: (none) that none are installed, yet you have libavcodec crashing, there's no other choice but you having one installed somewhere.
Reporter | ||
Comment 38•8 years ago
|
||
(In reply to Jean-Yves Avenard [:jya] from comment #37) > (In reply to hagen.sam from comment #35) > > >$:~/.gimp-2.8/fonts$ sudo apt-cache policy libavcodec54 > > >libavcodec54: > > > Installed: (none) > > that none are installed, yet you have libavcodec crashing, there's no other > choice but you having one installed somewhere. It seems that when I remove libavcodec54, libavcodec-extra-54 is automatically installed. If I remove that, it reinstalls libavcodec54. However both of these packages are from the ubuntu repository. (I had just removed libavcodec54 just before posting the above.) Under both instances, firefox crashes. Here's a crash with libavcodec54 installed: bp-1317cd08-1c1b-4aa7-8c0b-5ccca2160323 Here's a crash with libavcodec54 removed but libavcodec-extra-54 automatically installed: bp-095e45c9-f29d-42d4-b560-21f0d2160323
Reporter | ||
Comment 39•8 years ago
|
||
Shouldn't come as a surprise: I installed the new 16.04 and Firefox is working fine. So glad to have my preferred browser back!
Updated•8 years ago
|
Priority: -- → P2
Mass change P2 -> P3
Priority: P2 → P3
Comment 41•6 years ago
|
||
Closing because no crash reported since 12 weeks.
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
You need to log in
before you can comment on or make changes to this bug.
Description
•