Closed Bug 124673 Opened 23 years ago Closed 23 years ago

Mozilla will hang burning CPU if you click "click here to remove all expired articles" link in message pane

Categories

(MailNews Core :: Networking: NNTP, defect)

Product:
MailNews Core
Component:
Networking: NNTP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 123922

People

(Reporter: sweeney, Assigned: sspitzer)

References

Details

(Keywords: hang)

Attachments

(2 files)

Traceroute output (from a high-bandwidth Sprint backbone node).
1.13 KB, text/plain
Details
NNTP log, as requested
10.71 KB, text/plain
Details
Mozilla will hang burning CPU if you click "click here to remove all expired articles" link in message pane when reading usenet news. To reproduce, simply find a newsgroup with expired articles, click one so that the following text appears: Error! newsgroup server responded:No Such Article In Group Perhaps the article has expired <9sscsp$rbh$1@sunsite.icm.edu.pl> (180986) Click here to remove all expired articles The final line is underlined in blue. Click it. Game over.
Add "hang" keyword
Keywords: hang
Summary: Mozilla will hang burning CPU if you click "click here to remove all expired articles" link in message pane → Mozilla will hang burning CPU if you click "click here to remove all expired articles" link in message pane
What build of Mozilla are you using? Also, I can't reproduce this using the 2002-02-08 RedHat 7.2 trunk build (yes, not FreeBSD, but the closest thing I have).
Help->About Mozilla sez: [Mozilla] Mozilla 0.9.8 Mozilla/5.0 (X11; U; FreeBSD i386; en-US; rv:0.9.8) Gecko/20020206 FreeBSD version is 4.4-STABLE, XFree86 version is 4.2.99.1
Note the extremely high latency to that server - not saying it's not partially Moz's fault, but we rely on the server to return us a list of bogus articles before clearing them from our client.
Uh, I don't see how your traceroute is applicable to this bug. It starts off in the US and goes via the UK to Poland. Usenet is a store and foreward protocol -- Mozilla doesn't have to connect to the host in Poland to realize that the article has expired from my newsserver in the US. My DSL is with Mindspring and the NNTP server is at Earthlink -- traceroute shows: traceroute to news.earthlink.net (207.217.77.22), 64 hops max, 40 byte packets 1 user-vcauk81.dsl.mindspring.com (216.175.81.1) 42.046 ms 61.832 ms 10.669 ms 2 cisco-g4-0-0.oak.mindspring.net (209.86.81.129) 11.103 ms 10.062 ms 11.735 ms 3 cisco-s6-1-0.lax.mindspring.net (207.69.144.34) 21.690 ms 21.493 ms 20.379 ms 4 cisco-1-s5-0-1.pas.mindspring.net (209.86.67.10) 22.701 ms 21.138 ms 22.468 ms 5 vlan100-cr01-pas.neteng.itd.earthlink.net (207.217.1.11) 22.717 ms 23.223 ms 22.998 ms 6 vlan264-dnr01-pas.neteng.itd.earthlink.net (207.217.2.94) 23.367 ms 23.387 ms * 7 *^C Which is as far as it gets before Earthlink starts black-holing ICMP packets (Ping sez "Communication prohibited by filter"). Since I am probably one router hop from the destination at this point, I doubt that network latency is the problem: sweeney@golem% nslookup news.earthlink.net Server: ns2.mindspring.com Address: 207.69.188.186 Name: news.earthlink.net Addresses: 207.217.77.22, 207.217.77.23, 207.217.77.24, 207.217.77.25 207.217.77.26, 207.217.77.21 If you can't reproduce the problem, fine, just don't go blaming it on something irrelevant. I can reproduce the bug without fail -- if you can tell me how to get it to core dump when it does this, then at least you'll know what routine it's spinning in. Tony.
Another example, without the red herring that the article was posted in Europe -- clicking "click here" on the following expired article also causes the hang: Error! newsgroup server responded:No Such Article In Group Perhaps the article has expired <Gq7w3w.1KDn@wjv.com> (188744) Click here to remove all expired articles traceroute to wjv.com (63.209.114.37), 64 hops max, 40 byte packets 1 user-vcauk81.dsl.mindspring.com (216.175.81.1) 20.894 ms 23.694 ms 15.608 ms 2 cisco-g4-0-0.oak.mindspring.net (209.86.81.129) 11.088 ms 10.642 ms 11.192 ms 3 POS3-1.hsipaccess1.SanFrancisco1.Level3.net (166.90.48.85) 11.628 ms 12.140 ms 11.599 ms 4 lo0.mp2.SanFrancisco1.Level3.net (209.247.8.238) 12.176 ms 53.830 ms 49.376 ms 5 so-0-2-0.mp2.Orlando1.Level3.net (64.159.1.173) 80.803 ms 80.715 ms 80.451 ms 6 gige9-1.hsipaccess1.Orlando1.Level3.net (64.159.0.42) 80.818 ms 80.179 ms 79.437 ms 7 unknown.Level3.net (63.209.113.2) 80.064 ms 80.936 ms 79.931 ms 8 wjv.com (63.209.114.37) 80.643 ms 80.969 ms 80.859 ms Not that this really means anything, since it's the latency with my news server that might affect things, and as I hope I've demonstrated to your satisfaction, that's less than 30 ms
Right - the latency with your news server (which I might add wasn't specified in the initial bug report) seems to be fine. I wasn't blaming it on anything - as I had sparse information to go on, I was investigating multiple avenues. As Earthlink checks hostnames in addition to news auth, I doubt I'll get to test this on my own, and even then, it'd be an incomplete test, as I only have access to the multiple flavors of Linux. Anyhow, if you could generate a protocol log for NNTP, that'd be helpful. http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap (poorly named anchor, NNTP's instructions are in there as well). Confirming the bug.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Stephen, sorry if that came across as slightly snotty -- here's the log: 134782976[809b380]: (8989200) setting busy to 0 134782976[809b380]: (8989200) creating 134782976[809b380]: (8989200) initializing, so unset m_currentGroup 134782976[809b380]: (8989200) setting busy to 1 134782976[809b380]: (8989200) opening connection to news.earthlink.net on port 119 134782976[809b380]: (8989200) setting busy to 1 134782976[809b380]: (8989200) ParseURL 134782976[809b380]: (8989200) fullPath = / 134782976[809b380]: (8989200) m_messageID = (null) 134782976[809b380]: (8989200) group = (null) 134782976[809b380]: (8989200) commandSpecificData = (null) 134782976[809b380]: (8989200) m_key = -1 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 200 EarthLink News Service Ready (Typhoon v1.2.4) 134782976[809b380]: (8989200) Next state: NNTP_LOGIN_RESPONSE 134782976[809b380]: (8989200) Next state: NNTP_SEND_MODE_READER 134782976[809b380]: (8989200) Sending: MODE READER 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 500 Syntax Error or Unknown Command 134782976[809b380]: (8989200) Next state: NNTP_SEND_MODE_READER_RESPONSE 134782976[809b380]: (8989200) Next state: SEND_FIRST_NNTP_COMMAND 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Sending: GROUP alt.folklore.urban 134782976[809b380]: (93a9e00) setting busy to 0 134782976[809b380]: (93a9e00) creating 134782976[809b380]: (93a9e00) initializing, so unset m_currentGroup 134782976[809b380]: (93a9e00) setting busy to 1 134782976[809b380]: (93a9e00) opening connection to news.earthlink.net on port 119 134782976[809b380]: (93a9e00) setting busy to 1 134782976[809b380]: (93a9e00) ParseURL 134782976[809b380]: (93a9e00) fullPath = /comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) m_messageID = (null) 134782976[809b380]: (93a9e00) group = comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) commandSpecificData = (null) 134782976[809b380]: (93a9e00) m_key = -1 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 480 Authentication Required 134782976[809b380]: (8989200) Next state: NNTP_BEGIN_AUTHORIZE 134782976[809b380]: (8989200) ask for the news username 134782976[809b380]: (8989200) use a.e.sweeney as the username 134782976[809b380]: (8989200) Sending: AUTHINFO user a.e.sweeney 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 381 More Authentication Required 134782976[809b380]: (8989200) Next state: NNTP_AUTHORIZE_RESPONSE 134782976[809b380]: (8989200) ask for the news password 134782976[809b380]: (8989200) Logging suppressed for this command (it probably contained authentication information) 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 200 EarthLink News Service Ready (Typhoon v1.2.4) 134782976[809b380]: (93a9e00) Next state: NNTP_LOGIN_RESPONSE 134782976[809b380]: (93a9e00) Next state: NNTP_SEND_MODE_READER 134782976[809b380]: (93a9e00) Sending: MODE READER 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 281 Authentication Accepted 134782976[809b380]: (8989200) Next state: NNTP_PASSWORD_RESPONSE 134782976[809b380]: (8989200) Next state: SEND_FIRST_NNTP_COMMAND 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Sending: GROUP ba.motorcycles 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 500 Syntax Error or Unknown Command 134782976[809b380]: (93a9e00) Next state: NNTP_SEND_MODE_READER_RESPONSE 134782976[809b380]: (93a9e00) Next state: SEND_FIRST_NNTP_COMMAND 134782976[809b380]: (93a9e00) Sending: GROUP comp.unix.bsd.freebsd.misc 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 211 957 118734 119692 ba.motorcycles 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC_RESPONSE 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Sending: GROUP comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 480 Authentication Required 134782976[809b380]: (93a9e00) Next state: NNTP_BEGIN_AUTHORIZE 134782976[809b380]: (93a9e00) ask for the news username 134782976[809b380]: (93a9e00) use a.e.sweeney as the username 134782976[809b380]: (93a9e00) Sending: AUTHINFO user a.e.sweeney 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 211 2581 189223 191805 comp.unix.bsd.freebsd.misc 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC_RESPONSE 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Sending: GROUP rec.humor.funny 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 381 More Authentication Required 134782976[809b380]: (93a9e00) Next state: NNTP_AUTHORIZE_RESPONSE 134782976[809b380]: (93a9e00) ask for the news password 134782976[809b380]: (93a9e00) Logging suppressed for this command (it probably contained authentication information) 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 281 Authentication Accepted 134782976[809b380]: (93a9e00) Next state: NNTP_PASSWORD_RESPONSE 134782976[809b380]: (93a9e00) Next state: SEND_FIRST_NNTP_COMMAND 134782976[809b380]: (93a9e00) Sending: GROUP comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 211 2581 189223 191805 comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) Next state: SEND_FIRST_NNTP_COMMAND_RESPONSE 134782976[809b380]: (93a9e00) Next state: SETUP_NEWS_STREAM 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER_BEGIN 134782976[809b380]: (93a9e00) SetCurrentGroup to comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) Next state: NNTP_FIGURE_NEXT_CHUNK 134782976[809b380]: (93a9e00) Chunk will be (191804-191805) 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER_SEND 134782976[809b380]: (93a9e00) Sending: XOVER 191804-191805 134782976[809b380]: (93a9e00) Sending: XOVER 191804-191805 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 211 9 3330 3338 rec.humor.funny 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC_RESPONSE 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Sending: GROUP rec.humor.funny.reruns 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 224 Overview Information Follows 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER_RESPONSE 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 211 36 2424 2459 rec.humor.funny.reruns 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC_RESPONSE 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Sending: GROUP comp.risks 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 211 2 524 525 comp.risks 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC_RESPONSE 134782976[809b380]: (8989200) Next state: NEWS_DISPLAY_NEWS_RC 134782976[809b380]: (8989200) Next state: NEWS_DONE 134782976[809b380]: (8989200) Next state: NEWS_FREE 134782976[809b380]: (8989200) CleanupAfterRunningUrl() 134782976[809b380]: (8989200) setting busy to 0 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER 134782976[809b380]: (93a9e00) Next state: NNTP_XOVER 134782976[809b380]: (93a9e00) Next state: NNTP_FIGURE_NEXT_CHUNK 134782976[809b380]: (93a9e00) add to known articles: 191804 - 191805 134782976[809b380]: (93a9e00) Next state: NEWS_PROCESS_XOVER 134782976[809b380]: (93a9e00) Next state: NEWS_DONE 134782976[809b380]: (93a9e00) Next state: NEWS_FREE 134782976[809b380]: (93a9e00) CleanupAfterRunningUrl() 134782976[809b380]: (93a9e00) setting busy to 0 134782976[809b380]: (8989200) setting busy to 1 134782976[809b380]: (8989200) setting busy to 1 134782976[809b380]: (8989200) ParseURL 134782976[809b380]: (8989200) original message spec = news-message://news.earthlink.net/comp.unix.bsd.freebsd.misc#186887 134782976[809b380]: (8989200) m_messageID = (null) 134782976[809b380]: (8989200) group = (null) 134782976[809b380]: (8989200) commandSpecificData = (null) 134782976[809b380]: (8989200) m_key = 186887 134782976[809b380]: (8989200) Next state: SEND_FIRST_NNTP_COMMAND 134782976[809b380]: (8989200) current group = comp.risks, desired group = comp.unix.bsd.freebsd.misc 134782976[809b380]: (8989200) Next state: NNTP_SEND_GROUP_FOR_ARTICLE 134782976[809b380]: (8989200) Sending: GROUP comp.unix.bsd.freebsd.misc 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 211 2581 189223 191805 comp.unix.bsd.freebsd.misc 134782976[809b380]: (8989200) Next state: NNTP_SEND_GROUP_FOR_ARTICLE_RESPONSE 134782976[809b380]: (8989200) SetCurrentGroup to comp.unix.bsd.freebsd.misc 134782976[809b380]: (8989200) Next state: NNTP_SEND_ARTICLE_NUMBER 134782976[809b380]: (8989200) Sending: ARTICLE 186887 134782976[809b380]: (8989200) Next state: NNTP_RESPONSE 134782976[809b380]: (8989200) Receiving: 423 No Such Article In Group 134782976[809b380]: (8989200) Next state: SEND_FIRST_NNTP_COMMAND_RESPONSE 134782976[809b380]: (8989200) Next state: NNTP_ERROR 134782976[809b380]: (8989200) ClosingConnection 134782976[809b380]: (8989200) Sending: QUIT 134782976[809b380]: (8989200) ClosingSocket() 134782976[809b380]: (8989200) CleanupAfterRunningUrl() 134782976[809b380]: (8989200) setting busy to 0 134782976[809b380]: (8989200) ClosingSocket() 134782976[809b380]: (8989200) CleanupAfterRunningUrl() 134782976[809b380]: (8989200) setting busy to 0 134782976[809b380]: (8989200) destroying 134782976[809b380]: (93a9e00) setting busy to 1 134782976[809b380]: (93a9e00) setting busy to 1 134782976[809b380]: (93a9e00) ParseURL 134782976[809b380]: (93a9e00) fullPath = /comp.unix.bsd.freebsd.misc?list-ids 134782976[809b380]: (93a9e00) m_messageID = (null) 134782976[809b380]: (93a9e00) group = comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) commandSpecificData = ?list-ids 134782976[809b380]: (93a9e00) m_key = -1 134782976[809b380]: (93a9e00) Next state: SEND_FIRST_NNTP_COMMAND 134782976[809b380]: (93a9e00) Next state: NNTP_LIST_GROUP 134782976[809b380]: (93a9e00) Sending: listgroup comp.unix.bsd.freebsd.misc 134782976[809b380]: (93a9e00) Next state: NNTP_RESPONSE 134782976[809b380]: (93a9e00) Receiving: 211 Article Numbers Follow 134782976[809b380]: (93a9e00) Next state: NNTP_LIST_GROUP_RESPONSE 134782976[809b380]: (93a9e00) Next state: NNTP_LIST_GROUP_RESPONSE
Attached file NNTP log, as requested —
Woops, should have done this as an attachment in the first place -- final action was to kill -KILL the pid of mozilla-bin, since it had run away with the CPU.
Build 2002031908 on MacOS9.2.2: Mozilla hangs after clicking on "Click here to remove all expired articles". The only possibility to go ahead was to force Mozilla to quit. I even could not change to the Finder. On IRIX/Mozilla 0.9.8, Mozilla crashed and the process was killed.
*** Bug 139763 has been marked as a duplicate of this bug. ***
OS/Platform -> ALL Severity -> Critical (hang is equivalent to a crash, IMO)
Severity: major → critical
OS: FreeBSD → All
Hardware: PC → All
dup, should be fixed now. *** This bug has been marked as a duplicate of 123992 ***
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
I don't get it... what's this have to do with Javascript blur() ?
re-opening to dup against real bug ;-)
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
ah, I love dislexia ;-) bug 123922 *** This bug has been marked as a duplicate of 123922 ***
Status: REOPENED → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → DUPLICATE
Verified DUP.
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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