Closed Bug 1246977 Opened 8 years ago Closed 7 years ago

Open HTTP Link in 2nd Instance of Thunderbird does not open Firefox.

Categories

(Thunderbird :: Untriaged, defect)

38 Branch
x86_64
Linux
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 382477

People

(Reporter: harry.hieronymus.bosch, Unassigned)

Details

(Whiteboard: DUPEME)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160206220300

Steps to reproduce:

1. Close Firefox
2. Open 1st instance of Thunderbird (e.g. containing private mail accounts)
2. Open 2nd instance of Thunderbird (e.g. containing business mail accounts)
3. Open any Email with a http url in the body.
4. Click on the http url so that the browser will open. 

The error will now appear after a short delay (around 5.63 secs).

Ubuntu 64-bit Kernel 3.13.0-77, Thunderbird 38.5.1, Firefox 44.0.1


Actual results:

An Alert Box appears. 

Title: Close Firefox
Icon: Alert (Exclamation Mark)
Message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.



Expected results:

Thunderbird should open the link in Firefox.
------------------------------
Further Information:
If the http url is not within the email body but in the subject. It always works correctly.

There is a difference between how the Url is handled in the email subject and how it is handled in the email body.

The email subject handling is correct. The email body handling is not. I would guess at some kind of inter-process communication (IPC) problem. 

Opening the link in Instance #1 always works when the link is in the email subject or when the link is in the email body.

Opening the link in Instance #2 always works when the link is in the email subject and always fails when the link is in the email body AND Firefox is open when you click the link.

Opening the link in instance #2 always works when the link is in the email body AND Firefox is closed when you click the link. Firefox is launched and the page appears.

This is a somewhat exotic problem and probably affects very few people. But other than this problem, Thunderbird in the 2. instance works like a dream. :-)

I can provide assistance if you do want to look at this but understand if you want to shelf the problem. (I'm in Switzerland).
Further Information:
If the http url is not within the email body but in the subject. It always works correctly.

There is a difference between how the Url is handled in the email subject and how it is handled in the email body.

The email subject handling is correct. The email body handling is not. I would guess at some kind of inter-process communication (IPC) problem. 

Opening the link in Instance #1 always works when the link is in the email subject or when the link is in the email body.

Opening the link in Instance #2 always works when the link is in the email subject and always fails when the link is in the email body AND Firefox is open when you click the link.

Opening the link in instance #2 always works when the link is in the email body AND Firefox is closed when you click the link. Firefox is launched and the page appears.

This is a somewhat exotic problem and probably affects very few people. But other than this problem, Thunderbird in the 2. instance works like a dream. :-)

I can provide assistance if you do want to look at this but understand if you want to shelf the problem. (I'm in Switzerland).
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
This has to do with the no-remote you set to be able to run two profiles. There's a duplicate bug of this somewhere...
Whiteboard: DUPEME
Yes. 
Short Video of behaviour (30 Sek.)
https://drive.google.com/open?id=0B_mf3XuCad1geHdRUmpxQ3dxWDA
Flags: needinfo?(harry.hieronymus.bosch)
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
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