124703 - news account wizard dialog locks up if you press the Back button

Status: CLOSED WORKSFORME

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[David Tenser [:djst]]

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461)
BuildID:    2002020908

If you click on a news link, the subscription dialog pops up. If you press OK, 
the Account Wizard is displayed, asking you for your name and email address. 
Enter the information and click Next. Here you are asked to specify the 
incoming server. Insead of entering that information, press the Back button, 
and you will see "New Account Setup". At this stage, the modal window is 
useless. All controls are unusable, and the close/cancel button doesn't work. 
You are forced to Ctrl+Alt+Delete Mozilla.

Reproducible: Always
Steps to Reproduce:
1.click on a news link, the subscription dialog pops up
2.press OK, the Account Wizard is displayed, asking you for your name and 
email address. Enter the information and click Next.
3.Here you are asked to specify the incoming server. Insead of entering that 
information, press the Back button, and you will see "New Account Setup". 

Actual Results:  the modal window is useless. All controls are unusable, and 
the close/cancel button doesn't work. You are forced to Ctrl+Alt+Delete 
Mozilla.

Expected Results:  It should go back one step and display the name and email 
address window and not lock up the whole dialog.

The irony of it all is that I clicked on a newsgroup on Mozilla.org just to be 
able to watch for other people's discussions on bugs before reporting them!

Comment 1

[[e-mail] (gone - use [e-mail] instead)]

Esther, can you try this on XP?  Thanks.

Comment 2

[gavin long]

WFM, win98SE, 2002021203

Hang->critical

Comment 3

[Jonas Jørgensen]

Reproduced on a clean profile on build 2002021203 on Win2k. Confirming.

Comment 4

[Jonas Jørgensen]

--> Account Manager.

Comment 5

[Jonas Jørgensen]

Is this a duplicate of bug 122930 / bug 109997 / bug 110000?

Comment 6

[Peter Trudelle]

QAWanted: Ninoschka, Esther, have you been able to reproduce this?  If so,
shouldn't it be nominated for MachV?  Bhuvan, do you agree that it depends on
bug 122930?

Comment 7

[racham]

Ideally, we should disable back button on launching new wizard like this as user
already decided to create a news account (i.e., no need to go to which account
type page, <wizard/> is possibly getting confused as mappings would not have
been set properly at that time).

When user wants to create a new account (of some other type), he/she can always
use AccountCentral or Add Account from Account Manager.

So, I don't think this bug is dependent on bug 122930. Bug 122930 is more for
wizard on not keeping track of pages it visited and jumps it makes (going back 2
pages) when you start the wizard on a page which is not the first.

Removing the dependency.

Comment 8

[esther]

Using builds 20020501 on winxp and win2000 stephen and I can't reproduce the
Hang.   After we press the Back button we're taken to the Account Wizard, if you
select Newsgroup and Next, the fields are still filled in Cancel will Cancel the
dialogs, however the subscription to the Newsgroup does take place without
finishing the process (Stephen will log a new bug for that and note it in this
one).  This bug as originally stated appears to be fixed.  David, Jonas or Gavin
do you still see this?

Comment 9

[Jonas Jørgensen]

> David, Jonas or Gavin do you still see this?

Nope. (using a two weeks old branch build)

Comment 10

[David Tenser [:djst]]

It doesn't occur anymore. How come a bug gets fixed without anyone knowing it?

Comment 11

[Jonas Jørgensen]

Marking WFM.

> How come a bug gets fixed without anyone knowing it?

Most likely because this bug was a side-effect of a problem which was fixed in
another bug, causing this bug to go away as well.

Comment 12

[Ninoschka Baca]

Branch build 2002-07-16: WinMe, Linux RH 7.1, Mac 10.1.3
Verified Worksforme, since it doesn't appear to hang or crash.

Also logged bug# 157821 to cover the "going back 2 pages" problem described in 
comment# 7.

Comment 13

[David Tenser [:djst]]

.