1247907 - Poor error message about secure connection

Status: RESOLVED DUPLICATE of bug 712612

(Core Graveyard :: Security: UI, enhancement)

Description

[Charles]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160210153822

Steps to reproduce:

Visit an Https site while the time is not set on the computer (in my case the computer thought it was January 1st 2008)


Actual results:

an error message was displayed "Your connection is not secure" with a learn more link which linked to yet another https site (https://support.mozzilla.org) which I could not view and displayed the exact same message.


Expected results:

Given that this scenario prevents a user from accessing the Mozzilla support site required to try to fix the issue, I would expect the error page to direct a user to check the date on their computer to see if it is years off of the actual date. It might be even better to make the support pages related to this issue accessible via the learn more link in some way which an inability to access secure sites will not affect, but at least tell those users who are less web savvy that their systems time/date may very well be wrong and causing this issue. Even an error message "Your time and date appear to not be set properly which may interfere with some web pages loading" when starting Firefox if the systems date is set to a time before the digital signature timestamp, or the build date of Firefox would suffice.

Comment 1

[Dana Keeler (she/her) [:keeler]]

Thanks for the bug report. This looks like it would be handled by bug 712612.