1248615 - unable to send mail

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[javad]

User Agent: Mozilla/5.0 (Windows NT 6.3; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160211221018

Steps to reproduce:

started using beta version, bit sure where to report bugs if any? i know develipment version, but some way to communicate from software itself instead of coming here?

now in ver 45.0 beta, i am unable to send mails at all.


Actual results:

unable to send or use send later also for any mails

Comment 1

[Jorg K (CEST = GMT+2)]

The place to report all bugs is here. I'm using TB 45 beta 1 and I can send e-mail without problem.

Comment 2

[Wayne Mery (:wsmwk)]

Please start *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

Comment 3

[javad]

it is working in tb safe mode, even without going through win 10 safe mode.

so i need to do trial and error for which add on may have issue???

Comment 4

[Jorg K (CEST = GMT+2)]

(In reply to javad from comment #3)
> so i need to do trial and error for which add on may have issue???
Sure. How many do you have? Do you know what bisection is? Also called "divide and conquer".

We have many reports that QuoteAndComposeManager doesn't work, so if you use that, it will be the problem.

BTW, Bugzilla is NOT a support forum. It is a tracking system for bugs in Mozilla products, not add-ons bugs.

Comment 5

[javad]

many be many.
yes i know bisection! 
no quote&composemanager is not there
will check at convinience and revert back, if find anuthing

Comment 6

[javad]

i had 40+ addons

check & send by H.Ogi Version 0.9.27 is culprint.
am i supposed to inform him somwhow???

Comment 7

[Jorg K (CEST = GMT+2)]

(In reply to javad from comment #6)
> check & send by H.Ogi Version 0.9.27 is culprint.
> am i supposed to inform him somwhow???
Would be nice if you did, there is a support e-mail here:
https://addons.mozilla.org/en-US/thunderbird/addon/check-and-send/