Status

RESOLVED INVALID
3 years ago
3 years ago

People

(Reporter: javad, Unassigned)

Tracking

45 Branch

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [addon:Check and Send])

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.3; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160211221018

Steps to reproduce:

started using beta version, bit sure where to report bugs if any? i know develipment version, but some way to communicate from software itself instead of coming here?

now in ver 45.0 beta, i am unable to send mails at all.


Actual results:

unable to send or use send later also for any mails

Comment 1

3 years ago
The place to report all bugs is here. I'm using TB 45 beta 1 and I can send e-mail without problem.

Comment 2

3 years ago
Please start *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?
Flags: needinfo?(javad)
Summary: where to report bug for beta version of tb??? → unable to send mail
(Reporter)

Comment 3

3 years ago
it is working in tb safe mode, even without going through win 10 safe mode.

so i need to do trial and error for which add on may have issue???
Flags: needinfo?(javad)

Comment 4

3 years ago
(In reply to javad from comment #3)
> so i need to do trial and error for which add on may have issue???
Sure. How many do you have? Do you know what bisection is? Also called "divide and conquer".

We have many reports that QuoteAndComposeManager doesn't work, so if you use that, it will be the problem.

BTW, Bugzilla is NOT a support forum. It is a tracking system for bugs in Mozilla products, not add-ons bugs.
(Reporter)

Comment 5

3 years ago
many be many.
yes i know bisection! 
no quote&composemanager is not there
will check at convinience and revert back, if find anuthing
(Reporter)

Comment 6

3 years ago
i had 40+ addons

check & send by H.Ogi Version 0.9.27 is culprint.
am i supposed to inform him somwhow???
(Reporter)

Updated

3 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INVALID

Comment 7

3 years ago
(In reply to javad from comment #6)
> check & send by H.Ogi Version 0.9.27 is culprint.
> am i supposed to inform him somwhow???
Would be nice if you did, there is a support e-mail here:
https://addons.mozilla.org/en-US/thunderbird/addon/check-and-send/

Updated

3 years ago
Whiteboard: [addon:Check and Send]
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