cannot install add ons from marketplace

RESOLVED WONTFIX

Status

Firefox OS
General
RESOLVED WONTFIX
2 years ago
3 months ago

People

(Reporter: AdamA, Unassigned)

Tracking

({regression, regressionwindow-wanted})

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [2.6-Daily-Testing][Spark], URL)

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
Created attachment 8724296 [details]
logcat

Description:
If the user attempts to install an addon from the market place they will receive a Download stopped massage and an error message that says "App Install Error: [Object Object]". If the user attempts to install the addon again then it will say that it is already installed and the user will receive an error message that says "App Install Error REINSTALL_FORBIDDEN"

Repro Steps:
1) Update a Flame to 20160226030419
2) Open Marketplace
3) Select the add On setion from te bottom of the screen
4) Attempt to install an add on
5) Observe Error messages

Actual:
Add ons cannot be installed

Expected:
It is expected that the addons are properly installed

Environmental Variables:
Device: Flame 2.6 [Full Flash][512mb]
Build ID: 20160226030419
Gaia: 4f0e2a1a42a2d049b6fe8f4f095cdcdf0fd5465c
Gecko: 918df3a0bc1c4d07299e4f66274a7da923534577
Gonk: 8a066f7fa7410e32b58def35f322aa33f03db283
Version: 47.0a1 (2.6)
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:47.0) Gecko/47.0 Firefox/47.0

Repro frequency: 10/10
See attached: video clip(https://youtu.be/15ABNIM9U1c), logcat
(Reporter)

Updated

2 years ago
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-master: --- → affected
(Reporter)

Comment 1

2 years ago
This issue DOES occur on Aries 2.6.

Environmental Variables:
Device: Aries 2.6 [Full Flash]
BuildID: 20160225223612
Gaia: 4f0e2a1a42a2d049b6fe8f4f095cdcdf0fd5465c
Gecko: 918df3a0bc1c4d07299e4f66274a7da923534577
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 47.0a1 (2.6) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:47.0) Gecko/47.0 Firefox/47.0

Result:
Add ons cannot be installed
------------------------------
This issue DOES NOT occur on a previous Aries 2.6.

Environmental Variables:
Device: Aries 2.6 [Full Flash]
BuildID: 20160224110426
Gaia: 4f0e2a1a42a2d049b6fe8f4f095cdcdf0fd5465c
Gecko: d848a5628d801a460a7244cbcdea22d328d8b310
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 47.0a1 (2.6) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:47.0) Gecko/47.0 Firefox/47.0

Result:
Addons are successfully installed.
Flags: needinfo?(ktucker)
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Keywords: regressionwindow-wanted

Updated

2 years ago
status-b2g-master: affected → ---
Component: Add-ons Manager → General
Product: Toolkit → Marketplace
I don't think this is a Marketplace bug. The add-on installation process is unchanged in the past few months, and if this does not occur on a previous Aries 2.6, then it's more likely that it's Firefox OS-related.

And seeing as that team is staffed and this one is not, I'm going to re-assign this to that product.
Component: General → General
Product: Marketplace → Firefox OS

Comment 3

3 months ago
Firefox OS is not being worked on
Status: NEW → RESOLVED
Last Resolved: 3 months ago
Resolution: --- → WONTFIX
You need to log in before you can comment on or make changes to this bug.