Open Bug 1253660 Opened 10 years ago Updated 3 years ago

A web page that contains video is not scrolling smoothly.

Categories

(Core :: Graphics, defect, P3)

Product:
Core
Component:
Graphics
Version:
46 Branch
Type:
defect

Tracking

()

Status:
UNCONFIRMED

People

(Reporter: robin.labib, Unassigned)

Details

(Whiteboard: [gfx-noted])

User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36 Steps to reproduce: 1.Launch Firefox and Go to http://www.bbc.com/news/business-35349576 2. Scroll up and down using mouse while Actual results: 1. The page is not scrolling smoothly. 2. At the time of very fast scrolling the page shows blank for one to three seconds. Expected results: 1. The scrolling should be smooth, without any jerkiness or rendering issues. 2. It should not show blank page at the time of fast scrolling.
(In reply to Loic from comment #1) > Did you test in safe mode and with a fresh profile? > https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe- > mode > https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove- > firefox-profiles Yes, I tested this with a new profile and also in released version.
Flags: needinfo?(robin.labib)
I see you are using FF46. Did you test with e10s disabled?
Component: Untriaged → Graphics
Product: Firefox → Core
I tried to reproduce this issue on the latest nightly build on Windows 10, latest developer edition(aurora build) with e10 enabled and disabled and current release of Firefox on Windows 7 but don't see this issue. I checked on chrome too and see similar behavior there. Can you please send the screenshot/recording of your issue. Thanks!
Flags: needinfo?(robin.labib)
(In reply to Loic from comment #3) > I see you are using FF46. Did you test with e10s disabled? Yes, I did it with e10s disabled .
Flags: needinfo?(robin.labib)
Robin, can you give us the content of the graphics section of about:support?
Whiteboard: [gfx-noted]
Hello Robin, can you please retest this issue on the current release of Firefox. If you still encounter this issue, can you please provide the content of graphics section as mentioned in comment 6.
Flags: needinfo?(robin.labib)
Severity: normal → S3

Clear a needinfo that is pending on an inactive user.

Inactive users most likely will not respond; if the missing information is essential and cannot be collected another way, the bug maybe should be closed as INCOMPLETE.

For more information, please visit auto_nag documentation.

Flags: needinfo?(robin.labib)
You need to log in before you can comment on or make changes to this bug.