"Open message in list" is empty for imap messages archived to local folders [faceted search results] (still indexed on Inbox, not on archive folder, fixed by rebuilding gloda database)

UNCONFIRMED
Unassigned

Status

Thunderbird
Search
--
major
UNCONFIRMED
2 years ago
6 months ago

People

(Reporter: Fernando, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [datalossy])

Attachments

(3 attachments)

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36

Steps to reproduce:

I have an IMAP account, and archive messages locally (usually all messages from the previous month). When I search for a message (CTRL+K), the archived messages show up on the search results, but when I try to open it, no message is shown. I managed to fix this by rebuilding the global database (using these steps: https://support.mozilla.org/en-US/kb/rebuilding-global-database), but I think this should be automatic.

Detailed steps below:

1- In an IMAP account, archive messages locally
2- Search for a message in global search
3- Open an archived message from the search results


Actual results:

An empty message list shows up.


Expected results:

The desired message, or list of messages, shows up.

Comment 1

2 years ago
Fernando.

Please install glodaquilla addon. For the local archive folder, please expose the glodaid and on disk columns. Then do an archive function on a message.  For the message in the archive folder, does the message get a gloda ID does the on disk column show a green icon?
Flags: needinfo?(fpvolquind)
(Reporter)

Comment 2

2 years ago
Created attachment 8806305 [details]
This is the archived message. It appears normally when browsing the archive folders.
(Reporter)

Comment 3

2 years ago
Created attachment 8806307 [details]
This is the same archived message, found through Search (ctrl+k). Includes Glodaquilla columns.
(Reporter)

Comment 4

2 years ago
Created attachment 8806308 [details]
When I tried to open the message, nothing showed up.
(Reporter)

Comment 5

2 years ago
(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #1)
> Fernando.
> 
> Please install glodaquilla addon. For the local archive folder, please
> expose the glodaid and on disk columns. Then do an archive function on a
> message.  For the message in the archive folder, does the message get a
> gloda ID does the on disk column show a green icon?

Wayne,
sorry for the late response. Just reproduced the bug.
I attached screenshots with the info you asked. Is there anything else you need?
Flags: needinfo?(fpvolquind)

Comment 6

2 years ago
> Is there anything else you need?

Thanks for the info. no, nothing else. it may take some time to sort this out
Summary: Archived messages still indexed on Inbox, not on archive folder → imap messages archived to local folders still indexed on Inbox, not on archive folder [faceted search results] (fixed by rebuilding gloda database)

Updated

6 months ago
Severity: normal → major
Summary: imap messages archived to local folders still indexed on Inbox, not on archive folder [faceted search results] (fixed by rebuilding gloda database) → "Open message in list" is empty for imap messages archived to local folders [faceted search results] (still indexed on Inbox, not on archive folder, fixed by rebuilding gloda database)
Whiteboard: [datalossy]
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