1255082 - inbox.google.com on firefox 45 says "server is temporarily unavailable" and keeps reloading

Status: RESOLVED DUPLICATE of bug 1257861

(Firefox :: Untriaged, defect)

Description

[kodtaku]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160303134406

Steps to reproduce:

Site "inbox.google.com"
Firefox 

Tried on Chrome Version 49.0.2623.75 m (64-bit) and it works fine.


Actual results:

Keeps saying "server is temporarily unavailable" and keeps reloading.


Expected results:

Should have loaded once cleanly.

Comment 1

[Loic]

Could you test with a fresh profile, please.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[kodtaku]

(In reply to Loic from comment #1)
> Could you test with a fresh profile, please.
> https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles

Hi,

Here's what I've tried

good - New Profile

bad - No extensions
    - No Theme
    - Cleared cache
    - sync on

Btw, I'm seeing the same thing on Firefox (Debian) about "server is temporarily unavailable" and keeps reloading.

Comment 3

[André G.]

The problem appears (for me) when third party cookies are deactivated.
Setting Accept third party cookies to "From visited" 'fixes' the problem.

The problem started occuring for me with update to Firefox 45.0 on both OS X 10.11.3 and Ubuntu 14.10.
It seems to be independent of operating system, plugins, extensions etc.

For some reason, inbox.google.com needs third party cookies activated now, while it didn't in Firefox 44.

Comment 4

[Loic]

(In reply to [e-mail] from comment #3)
> The problem appears (for me) when third party cookies are deactivated.

You mean "Accept third-party cookies: Never" checked?

If yes, your bug is a dupe of bug 1254856.

Comment 5

[André G.]

Yes.
And yes, might be a duplicate (does inbox use Flash?).

Comment 6

[Loic]

I don't really know Inbox, but you can test yourself by disabling Flash in about:addons and logging in Inbox (with 3rd-party cookies enabled).

Comment 8

[André G.]

Oh, okay - it was indeed Flash.
So actually "Accept third party cookies: Never" + Shockwave Flash plugin "aks to activate" also fixes the problem. Inbox seems to work perfectly fine without flash.

Comment 9

[Kohei Yoshino [:kohei]]

Bug 1254856 didn't fixed the Google Inbox issue. This is currently tracked in Bug 1257861.

Comment 10

[Emil Lundberg [:emlun]]

Even with "Accept third party cookies: Never", adding `.google.com` to the cookies whitelist seems to fix this particular symptom.