Closed Bug 1255296 Opened 9 years ago Closed 9 years ago

Please run memory diagnostics on t-yosemite-r7-0034 and determine why it can't be rebooted by slaveapi

Categories

(Infrastructure & Operations :: DCOps, task)

Product:
Infrastructure & Operations
Component:
DCOps
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: slaveapi, Assigned: van)

References

Details

No description provided.
This makes three reboots of this slave, and three unreachable bugs as a result of them, which seems like a pretty clear sign that something's wrong with it, but that isn't what I want to talk about. It needs memory diagnostics, which need to find bad memory for me to want to see it back in production, because the middle of those three reboots was me disabling it for a string of failures all showing very clear signs of bad memory. Well, and the third one was also me disabling it for a string of failures all showing very clear signs of bad memory, too.
Summary: t-yosemite-r7-0034 is unreachable → Please run memory diagnostics on t-yosemite-r7-0034 and determine why it can't be rebooted by slaveapi
can't run diags due to a slingshot app error. i'll need to drop this off at the mac store at the mall for diagnostics since we bought apple care.
Assignee: server-ops-dcops → vle
colo-trip: --- → scl3
QA Contact: cshields
Fry's, an authorized apple repair shop, couldn't find any issues and suggested i bring the mini to the apple store. the closest one is located in a mall and i needed to wait 2 hours for an apple genius. i scheduled an appointment for 245pm this friday 3/18 instead.
update: apple has special diagnostics that only they are privy too. it was able to detect memory issues on the mini but couldn't pin point which module (could be the pci-e hdd, system RAM, video RAM, cache). they'll get back to me in about 5 business days.
:arr, i've picked up the mini from apple and the logic board was replaced. can you update deploy studio with this host's new mac - 98:5a:eb:cf:64:b9 ? inventory has been updated. once done, ill reimage. thanks!
Flags: needinfo?(arich)
I can't change the existing one, but I added a new entry with this mac.
Flags: needinfo?(arich)
back online after RMA and reimage. [vle@admin1a.private.scl3 ~]$ fping t-yosemite-r7-0034.test.releng.scl3.mozilla.com t-yosemite-r7-0034.test.releng.scl3.mozilla.com is alive [vle@admin1a.private.scl3 ~]$ ssh !$ ssh t-yosemite-r7-0034.test.releng.scl3.mozilla.com The authenticity of host 't-yosemite-r7-0034.test.releng.scl3.mozilla.com (10.26.57.209)' can't be established. RSA key fingerprint is dd:f4:76:42:fd:91:e2:5d:65:f5:30:e5:47:5c:e1:e0. Are you sure you want to continue connecting (yes/no)?
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
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