Closed
Bug 1255462
Opened 8 years ago
Closed 8 years ago
Unable To Update Due To File Permission Errors
Categories
(Toolkit :: Application Update, enhancement)
Tracking
()
RESOLVED
DUPLICATE
of bug 394984
People
(Reporter: glind, Unassigned)
Details
Attachments
(1 file)
155.57 KB,
image/png
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Details |
The dreaded "an update is available but you don't have permissions" update error. I think we can do better with this, about suggestion fixes. ## Incidence in the wild. Unknown. I claim it's probably small. ## Impact Lethal. Claim: these users don't / won't upgrade AND they get the nasty message during auto-upgrade attempts. ## Cause: For *me*, it was due to migration assistant (OSX) losing track of my GUID. Mine was fixable via: - solution 1, re-guid: https://derflounder.wordpress.com/2013/11/20/fixing-permissions-after-changing-directory-services/ - solution 2: uninstall / reinstall firefox ## Proposed solution ideas: - change dialogue text to be more helpful. Link to a canonical SUMO article? ## Code Archaeology: - Message: https://dxr.mozilla.org/mozilla-central/source/toolkit/locales/en-US/chrome/mozapps/update/updates.dtd#20 - Caller: https://dxr.mozilla.org/mozilla-central/source/toolkit/mozapps/update/content/updates.xul#73 - Caller: getCanApplyUpdates https://dxr.mozilla.org/mozilla-central/source/toolkit/mozapps/update/nsUpdateService.js#340
Comment 1•8 years ago
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This should be handled by bug 394984. Going to add dependency but this could just as easily be a dupe.
Depends on: 394984
Summary: Unable To Update Due To File Permission Errors - Suggestions for Improvement → Unable To Update Due To File Permission Errors
Comment 2•8 years ago
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spohl, can you confirm whether this is handled by bug 394984? Thanks!
Flags: needinfo?(spohl.mozilla.bugs)
Comment 3•8 years ago
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Yes. Please reopen if this is still an issue.
Status: NEW → RESOLVED
Closed: 8 years ago
No longer depends on: 394984
Flags: needinfo?(spohl.mozilla.bugs)
Resolution: --- → DUPLICATE
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Description
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