1255761 - redirect loop on some pages

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Fabio]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160303134406

Steps to reproduce:

Open this page:
https://www.cvent.com/events/idc-ibm-insightful-business-executive-roundtable-italy/event-summary-4c4bfa29edd24d52b0170ef3a8260227.aspx


Actual results:

No page shown, apparently a forever redirect loop is triggered.


Expected results:

Page is shown, as happens on Internet Explorer.

Comment 1

[Loic]

WFM with FF45 on Win 7 64b: http://imgur.com/2Xd3aFN

Could you test:
1) in safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) with a clean profile:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Fabio]

It works fine (no loop) with both 1) safe mode and 2) clean profile (but it still loops when on a anonymous windows in my standard profile).

So I suppose it's a problem of one of the plugins?

Comment 3

[Loic]

Probably add-on issue as it works in safe mode, yes. You can disable them one by one and test.
Another solution: https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems