1257190 - Export calendar causes complete hang

Status: RESOLVED WORKSFORME

(Calendar :: Import and Export, defect)

Description

[Emily Bowman]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160307215824

Steps to reproduce:

Lightning is actually version 4.0.7, which isn't listed in the dropdown. Thunderbird is 38.7.0.

Steps to reproduce:
- Start a completely clean new profile.
- Enter any new Calendar appointment.
- Right-click to export the Calendar.


Actual results:

Thunderbird hangs for at least five minutes (never left it longer). No CPU is used. Nothing shows up in the error console at all.


Expected results:

The Calendar export dialog should have shown up as usual.

Comment 1

[Stefan Sitter [:ssitter]]

Works for me, i.e. no hang and file picker dialog is displayed when executing the steps from above.

Tested Lightning 4.0.7 with Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.0 (Build-ID 20160310150025)

Tested Lightning 4.9a2 with Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Thunderbird/47.0a2  (Build-ID 20160316004028)

Is it possible that the file picker dialog is displayed, but maybe on different monitor or behind some other window? This might look like a hang because Thunderbird is waiting for the file picker dialog to be closed.

Comment 2

[Emily Bowman]

After putting the system to sleep and waking, the file picker now shows. If it was offscreen, I have no idea where it could have been, because TB was the only thing running for the test, and the second monitor was empty the whole time, except a couple tests with the console open.

Next time I'll use keyboard shortcuts to see if it pops back onto the screen again. In the meantime, it's WFM now.

Comment 3

[Stefan Sitter [:ssitter]]

Resolving as WFM per comment 2. Please reopen if problem occurs again or if you are able to reproduce the problem.