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Cannot attach a file to an email



Message Compose Window
2 years ago
2 years ago


(Reporter: klaus.rambacher, Unassigned)


38 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)




2 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160210153822

Steps to reproduce:

I refer to the version "38.6.0" (which is not contained in the version list above) and to the component "General" (which is not contained in the component list above). My Operating System is Windows XP SP 3.

I installed Thunderbird version 38.6.0 in february or march 2016. Some days later I wrote an email. After having completed the email (address, reference, email text) I clicked on the button "Attachment" in the Thunderbird menue. I repeated this action many times ever since with the same result as described below. 

Actual results:

nothing (no reaction)

Expected results:

The window titled "Attach File(s)" should have appeared, allowing me to select the file to be attached to the email.

Comment 1

2 years ago
The component "General" is NOT contained in the component list at the beginning of the bug report
Severity: normal → critical
Component: Untriaged → General
OS: Unspecified → Windows XP

Comment 2

2 years ago
This feature works in general, so can you work out what is wrong with your installation?

Maybe you want to try in safe mode or with a new profile.

Please note: Bugzilla is NOT a support forum. It is a tracking system for bugs in Mozilla products.
Severity: critical → normal


2 years ago
Component: General → Message Compose Window


2 years ago
Flags: needinfo?(klaus.rambacher)

Comment 3

2 years ago
Looks like the problem got resolved somehow and/or the reporter lost interest.
Last Resolved: 2 years ago
Flags: needinfo?(klaus.rambacher)
Resolution: --- → INVALID
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