1258274 - frozen pc

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[peter]

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160315153207

Steps to reproduce:

http://www.martinus.cz/kniznisifra/index.php
3/5 times, after run browser, run this page, in last week, pc frozen


Actual results:

pc frozen, mouse keyboard not pressent. no key, no move, no numlock.


Expected results:

wait little time, restart pc 3 times

Comment 1

[Andre Klapper]

Thanks for taking the time to report this!
Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles

Comment 2

[peter]

Yes, in safe mode / no plugins too. You must wait long time to again pc react, if react.

Comment 3

[ovidiu boca[:Ovidiu]]

Hi, 

I have tested this issue on Windows Vista x86 with Firefox 45 and FF Nightly 48.0a1 and I can't reproduce this issue, for me the site is working normal, I can use mouse, keyboard. Please try with a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Also if you can reproduce it with a new profile please test this issue on the latest Firefox Nightly: https://nightly.mozilla.org/

Comment 4

[peter]

New profile

- youtube video run ok
- kniznisifa page not tested
- http://i.imgur.com/dCiZthm.png?2 - frozen pc about 1-2s, if image not in cache

Addons: AdBlock (lost all my filter in new profile), WebDeveloper by Chris Pederick.
Lang: Cz

New next problem
If i click on about:addons - WebDeveloper - setting, i lost window. All tab in windows and all links, all buttons, inputs is unclicable :) Window close button [X] is too unclicable :)
I found solution. Must press alt+f4. May be opened transparency window. Best bug :)

Comment 5

[ovidiu boca[:Ovidiu]]

Hi Peter,

I retested this issue and I have the same result, I can't reproduce it. Tested with FF 46 and FF Nightly 49.0a1. Any updates from your end?

Comment 6

[Wayne Mery (:wsmwk)]

needs feedback from reporter

Comment 7

[peter]

Why? Problem still.

My tip is: web-developer plugin vs page javascript create problem. But, i not have plugin for analyze time proces consume. Something as mysql EXPLAIN? :)
Or virus.
Or something technical, firewall, switch, router, if analyze pages for virus, javascript code.

Lol forum repair something in code. Login to page now not do problem. But some other pages froze pc for 1-3s, than work normal.

Comment 8

[ovidiu boca[:Ovidiu]]

Please follow the instructions from comment 1 and 3. Please add some page examples that affect your Firefox.

Comment 9

[peter]

All pages from tom work, now (but may be rewrited js code). If i found next, i write.