Autophone - nexus-6p-6 disconnected

RESOLVED FIXED

Status

RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: bc, Assigned: van)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
Over the weekend, I rebooted autophone's servers several times and during one reboot the nexus-6p-6 device did not reconnect.

It is connected to server autophone-3 but I don't know which shelf it is on.
(Reporter)

Comment 1

3 years ago
Can someone please unplug nexus-6p-6's usb cable and reconnect it ?
Flags: needinfo?(vle)
Flags: needinfo?(stephen.donner)
Flags: needinfo?(mozillamarcia.knous)
(Assignee)

Comment 2

3 years ago
reseated the usb-c cable. noticed nexus-6p-6 has an IP so i didn't touch the network settings.
Assignee: nobody → vle
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(vle)
Flags: needinfo?(stephen.donner)
Flags: needinfo?(mozillamarcia.knous)
QA Contact: cshields
Resolution: --- → FIXED
(Reporter)

Comment 3

3 years ago
Thanks Van.

For those reading along, the USBWatchdog did fire but didn't help:

USBWatchdog rebooted Sat Mar 19 08:52:08 EDT 2016 due to Heartbeat not changed

This corresponds to just prior to the first notice of the disconnection at 06:01 PDT.

:-(
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