1259056 - Line wrapping does not work in Internet Explorer 11 compatibility mode onwards

Status: RESOLVED WORKSFORME

(Bugzilla :: Bugzilla-General, defect)

Description

[Ben]

Attachment: BugzillaIE11.png

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36

Steps to reproduce:

This works fine in Chrome, Firefox, and even Edge. I do not recommend IE, but some of our users are using it, and asking.

Use IE 11 or later and go to any bug in bugzilla.


Actual results:

Comment fields do not wrap. The main browser window gets a horizontal scroll bar and you have to scroll left and right to read comments. This happens with ALL bugs.



Expected results:

Line wrapping should work the same in all browsers. It seems that this can perhaps be fixed by making a small tweak to the HTML code bugzilla generates, that should work in all browsers.

I think the issue and fix is the one discussed here: http://stackoverflow.com/questions/20149715/internet-explorer-11-word-wrap-is-not-working

Comment 1

[Ben]

The version of IE that exhibits this is the latest one you get on Windows 10.
Version 11.162.10586.0
Update Versions: 11.0.29
Some (older?) IE11 versions do not manifest this issue.

Hopefully tweaking the HTML slightly will fix this and keep it working in all the other browsers.

Is there an option in bugzilla that will tell IE users to please use a better browser? LOL.

Comment 2

[Frédéric Buclin]

The fact that only some versions of IE11 trigger this issue makes me think that it's rather a cache issue, not a real bug in IE11. I also cannot reproduce this issue with IE11 on Windows 10. So not a valid bug IMO.

Comment 3

[Ben]

It works with IE11, on this link, if you open this link. But for a local default installation of bugzilla, the line wrapping does not work. Is it possible that it is fixed in the skin that you are using? But not in the default?

Comment 4

[Ben]

Since we can attach screen shots and are seeing it on more than one machine, and with bugs not opened on there before, perhaps this is being closed a little too quickly.

Comment 5

[Frédéric Buclin]

(In reply to Ben from comment #3)
> It works with IE11, on this link, if you open this link. But for a local
> default installation of bugzilla, the line wrapping does not work. Is it
> possible that it is fixed in the skin that you are using? But not in the
> default?

I tested with the same version as the one you reported (5.0.2) and with the same skin (Dusk) on my local installation. Did you make sure that there is no compatibility mode enabled? It's known to cause trouble.

Comment 6

[Ben]

I have been investigating this, and you are correct, our domain admins have put all local sites in the compatibility mode listing. If I remove that, then it displays correctly in IE11. So I, finally, agree, this is not a bug in bugzilla. Thank you for taking the time to help me sort it out, and my apologies. This is the sort of thing why I so dislike IE.