PDF embedded SHREE-DEV-7 font not getting rendered properly with HWA disabled

UNCONFIRMED
Unassigned

Status

()

Firefox
PDF Viewer
P3
normal
UNCONFIRMED
2 years ago
2 years ago

People

(Reporter: vinod beloshe, Unassigned)

Tracking

45 Branch
Unspecified
Windows
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [pdfjs-c-rendering][pdfjs-d-hwa-off])

Attachments

(4 attachments)

(Reporter)

Description

2 years ago
Created attachment 8734716 [details]
19860101_Mahaganesh Puja, Havan Ekadesha Rudras_Ganapatipule_M_TC.pdf

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160315153207

Steps to reproduce:

Simply open attached give pdf in browser. Just to compare if its opened in other browser like chrome/IE, you can see the difference.
I also tried with ON/OFF for 'hardware acceleration', but didn't work.



Expected results:

Embedded fonts should get rendered properly. Other Web browser like Chrome and IE renders properly.

Updated

2 years ago
Component: Untriaged → PDF Viewer

Comment 1

2 years ago
Created attachment 8734771 [details]
pdf.png

WFM with FF45-Win 7.

Could you attach a screenshot of the rendering on your machine.

Updated

2 years ago
Flags: needinfo?(beloshe1.vinod)
(Reporter)

Comment 2

2 years ago
Please find attached file named 'Pdf view screenshot'.
My machine details:
FF version: 45.0.1
User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0
Flags: needinfo?(beloshe1.vinod)
(Reporter)

Comment 3

2 years ago
Created attachment 8734784 [details]
Pdf view screenshot.png

Comment 4

2 years ago
Can you type about:support in the location bar and copy here the section "graphics".
(Reporter)

Comment 5

2 years ago
Graphics:
Adapter Description	Intel(R) 82945G Express Chipset Family (Microsoft Corporation - WDDM 1.0)
Adapter Drivers	igdumd32
Adapter RAM	Unknown
Asynchronous Pan/Zoom	none
Device ID	0x2772
Direct2D Enabled	Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.1930 or newer.
DirectWrite Enabled	false (6.1.7601.17514)
Driver Date	5-6-2009
Driver Version	8.15.10.1749
GPU #2 Active	false
GPU Accelerated Windows	0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.1930 or newer.
Subsys ID	00000000
Supports Hardware H264 Decoding	No; Hardware video decoding disabled or blacklisted
Vendor ID	0x8086
WebGL Renderer	Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.1930 or newer.
windowLayerManagerRemote	true
AzureCanvasBackend	skia
AzureContentBackend	cairo
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0

Loic, I don't see it machine specific issue as I have observed this issue over other 3 machine.

PDF js plugin details as below:
PDFJS.version = '1.3.91';
PDFJS.build = 'd1e83b5';
(Reporter)

Comment 7

2 years ago
Even after updating with latest drivers, the end result is same. Please find attachment named 'after updating latest drivers'.
(Reporter)

Comment 8

2 years ago
Created attachment 8735138 [details]
after updating latest drivers.png
I'm able to reproduce on windows 7 with hardware acceleration disabled.

Looks like your computer will not have hardware acceleration "GPU Accelerated Windows	0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.1930 or newer." Is that still the case after updating your drivers?
OS: Unspecified → Windows
Priority: -- → P3
Whiteboard: [pdfjs-c-rendering][pdfjs-d-hwa-off]

Updated

2 years ago
Summary: PDF embedded SHREE-DEV-7 font not getting rendered properly → PDF embedded SHREE-DEV-7 font not getting rendered properly with HWA disabled
(Reporter)

Comment 10

2 years ago
Hi Brendan, 

I tried with updating drivers(https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81526). 
Even after updating with latest drivers, the end result is same. Please find attachment named 'after updating latest drivers'.
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