1259971 - No icons in developer tools or GCLI-prompt bar

Status: RESOLVED DUPLICATE of bug 1236563

(DevTools Graveyard :: Graphic Commandline and Toolbar, defect)

Description

[bz]

Attachment: no_icons.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160315153207

Steps to reproduce:

Opened the developer toolbar or GCLI-prompt bar in Firefox 64-bit Firefox 44 or 45 on Windows 10. This was attempted with a regular-use profile, a fresh profile, a user-created skin, the default skin, ATI Crimson Edition driver suite 15.21, and Crimson Edition hotfix 16.2.1, with the same result in all cases.


Actual results:

No icons are rendered in the bar (for example, the icon to close it), although clicking where they should be rendered does perform the expected actions.


Expected results:

The icons should be rendered.

Comment 1

[Loic]

I'm not sure it will change something, but could you verify in safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Did it use to work with previous versions of Firefox, like 43 or 42?
http://ftp.mozilla.org/pub/firefox/releases/42.0/
http://ftp.mozilla.org/pub/firefox/releases/43.0.4/

Can you try with 45 in 32 bits?
http://ftp.mozilla.org/pub/firefox/releases/45.0.1/win32/

Comment 2

[bz]

(In reply to Loic from comment #1)
> I'm not sure it will change something, but could you verify in safe mode:
> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode
> 
> Did it use to work with previous versions of Firefox, like 43 or 42?
> http://ftp.mozilla.org/pub/firefox/releases/42.0/
> http://ftp.mozilla.org/pub/firefox/releases/43.0.4/
> 
> Can you try with 45 in 32 bits?
> http://ftp.mozilla.org/pub/firefox/releases/45.0.1/win32/
Both 32-bit Firefox 43.0.4 and 32-bit Firefox 45.0.1 exhibit the same bug in my usage environment. The only add-on used in any of these test cases is Adblock Plus, and disabling it does not correct the issue, though icons do render normally in safe mode.

Comment 3

[Brian Grinstead [:bgrins]]

Can you see if the icons show up when the 'dark theme' is enabled in the developer tools toolbox?  This reminds me of Bug 1236563, which is caused by Bug 1229375.

Comment 4

[Loic]

If it renders normally in safe mode, it's probably due to HWA.

bz, can you test with HWA disabled in Firefox:
https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration (restart FF to apply)

If that works, type about:support in the location bar and paste here the section "graphics".

Comment 5

[Brian Grinstead [:bgrins]]

Also, do you have an AMD R9 GPU?

Comment 6

[bz]

(In reply to Loic from comment #4)
Adapter Description	AMD Radeon (TM) R9 380 Series
Adapter Drivers	aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM	4095
Asynchronous Pan/Zoom	none
ClearType Parameters	Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100
Device ID	0x6939
DirectWrite Enabled	false (10.0.10586.0)
Driver Date	3-14-2016
Driver Version	16.150.2111.0
GPU #2 Active	false
GPU Accelerated Windows	0/1 Basic (OMTC)
Subsys ID	00000000
Supports Hardware H264 Decoding	No; Hardware video decoding disabled or blacklisted
Vendor ID	0x1002
WebGL Renderer	Google Inc. -- ANGLE (AMD Radeon (TM) R9 380 Series Direct3D11 vs_5_0 ps_5_0)
windowLayerManagerRemote	true
AzureCanvasBackend	skia
AzureContentBackend	cairo
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0

The data above was copied while hardware acceleration was disabled, which does appear to prevent this bug from occurring.

Comment 7

[Loic]

Ty. So it's a dupe of bug 1236563 and would be probably fixed by Bug 1229375.