Message Firefox is already running when trying to open link from another software

RESOLVED INCOMPLETE

Status

()

Toolkit
Startup and Profile System
RESOLVED INCOMPLETE
2 years ago
2 years ago

People

(Reporter: lfayolle, Unassigned)

Tracking

41 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
Build ID: 20151014143721

Steps to reproduce:

1) open a link from a software
2) open another link from a software




Actual results:

1) Firefox is launching, OK
2) Error : Firefox is already running


Expected results:

When it worked, the second link was openned in a new tab

I've tried : 
- uninstall Firefox and install version 45
- use version 4.1
- upgrade from windows 8.1 to Windows 10
- clean firefox install with ccleaner
- clean firefox install with Revo
- Manually clean all entry in registry

I think the problem began when i tried to define several profiles.
I've been searching a solution for 2 months but it seems that Firefox keeps information somewhere about previous installations.

Updated

2 years ago
Component: Untriaged → Startup and Profile System
Product: Firefox → Toolkit

Comment 1

2 years ago
Did you reset the option about Firefox as default browser in Win 10?

In addition, open the profile manager ("run > firefox.exe -p") then check your current profile is selected by default and delete the other profiles you don't want to keep.

Order of profiles is saved in the file profiles.ini: http://kb.mozillazine.org/Profiles.ini_file
Flags: needinfo?(lfayolle)
(Reporter)

Comment 2

2 years ago
Yes, when i removed Firefox, IE was defined as default browser.
I also removed all profiles.
But after reinstalling Firefox (a lot of time), it stills no work.
I have now only the default profile enabled.
It seems that some things of older install can't be deleted.
I just want to make a clean install of Firefox expecting it will work well as it was previously :
1) first link clicked launch firefox
2) second link clicked opens a new tab in firefox 
Thanks
Flags: needinfo?(lfayolle)

Comment 3

2 years ago
Did you add the command -no-remote to the default profile?
(Reporter)

Comment 4

2 years ago
It's a command line option, no ?
How can i add this option when clicking a link in thunderbird for example ?

Comment 5

2 years ago
Unfortunately, we don't have enough information here to create actionable next steps. It's possible that windows is misconfigured somehow, or there's a bug that affects your specific install but not most users.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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