Status

Websites
Mozilla Community Sites
--
critical
2 years ago
2 years ago

People

(Reporter: Hb, Unassigned)

Tracking

Details

(Reporter)

Description

2 years ago
The domain mozdev.org seems to be parked now.  Content delivery from that server stopped between 2016-03-26 and 2016-03-30.  Please make it working again.

Comment 1

2 years ago
currently mozdev.org is managed by http://osuosl.org/
Assignee: mitchell → nobody
Component: Miscellaneous → Other
Product: mozilla.org → Websites

Updated

2 years ago
Component: Other → Mozilla Community Sites
(In reply to Philip Chee from comment #1)
> currently mozdev.org is managed by http://osuosl.org/

I sent an email to support@osuosl.org

their reply:

This message has been automatically generated in response to the
creation of a support ticket call:

        "mozdev.org is offline",

a summary of which appears below.

There is no need to reply to this message right now. Your ticket has been
 assigned an ID of [support.osuosl.org #28368]. Please include this string
in the subject line of all future correspondence about this issue.  You may
 also catch us on irc (irc.freenode.net) in #osuosl.
I was just on the #osuosl chat and it was pointed out to me that the domain is parked. Dave Boswell is still the owner according to whois - can somebody please contact him? I will try via Mozillians.org
(Reporter)

Comment 4

2 years ago
This issue was spoken about in #webops while filling this bug.  :Laura said that she would contact a mutual friend with Dave about this.  CCing both.
(In reply to :Hb from comment #4)
> This issue was spoken about in #webops while filling this bug.  :Laura said
> that she would contact a mutual friend with Dave about this.  CCing both.

thanks. I raised a ticket with zoneedit as well, but not sure whether they will look at it as I am not a customer of theirs.
(In reply to Axel Grude [:realRaven] from comment #5)
> (In reply to :Hb from comment #4)
> > This issue was spoken about in #webops while filling this bug.  :Laura said
> > that she would contact a mutual friend with Dave about this.  CCing both.
> 
> thanks. I raised a ticket with zoneedit as well, but not sure whether they
> will look at it as I am not a customer of theirs.

According to zoneedit, it is not their "fault"; quote:

mozdev.org is resolving, it's just that whatever's supposed to be at the IP address to which it resolves isn't bringing up a webpage....

We don't host the website, just the DNS service.

dig mozdev.org

; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> mozdev.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41594
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
 
;; QUESTION SECTION:
;mozdev.org. IN A
 
;; ANSWER SECTION:
mozdev.org. 187 IN A 192.64.147.142
 
;; AUTHORITY SECTION:
mozdev.org. 86286 IN NS ns2.zoneedit.com.
mozdev.org. 86286 IN NS ns3.zoneedit.com.
 
;; ADDITIONAL SECTION:
ns2.zoneedit.com. 186 IN A 166.88.18.58
ns3.zoneedit.com. 27 IN A 128.199.65.59
 
;; Query time: 5 msec
;; SERVER: 205.210.42.40#53(205.210.42.40)
;; WHEN: Wed Mar 30 22:13:06 2016
;; MSG SIZE rcvd: 124
Ok I opened a premium account with zoneedit.com and tried again to raise a ticket pointring out the problems and mentioning David not being available to carry out the payment. I will probably try and pay whatever the fee may be to pay for the next while (If I succeed to do it)

Here is what came back - it mentions one "DOUG" any idea who this might be:

Hi there

I have added two weeks of DNS services while this gets sorted out. :) the domain will begin to function again very soon.
there is a Doug listed on the account.. not a Dave if that helps you contacting the individual that manages the zoneedit account
that contains the domain name.

You can also credit the account without access from here:

https://cp.zoneedit.com/signup/credits_nologin.php

I hope this helps.

thanks
Sandy
Ok I have added some credits (12 credits for 12 dollars, as far as I know that should be like 12 months dns hosting) for mozdev.org and somehow ended up on a page that is administrated by "Doug Warner". In my dashboard I cannot see the mozdev.org domain but I am seeing Doug's contact information presented to me in a way as if I am logged in as him - it is difficult to explain without the danger of maybe breaching his privacy, which I do not want to do. 

I think the site is temporarily back to were it should be (pointing to the OSU servers). I am hoping that they can get in touch with Doug / David to find out what the story is.

I don't mind taking ownership of the DSN and paying all fees for now if that's the quickest way to get mozdev back online.
I got an email from Zoneedit - and would like everybody's thoughts. I wouldn't mind paying for the service and staying Ad-Free, but we could give zoneedit a shout out on our main page. What do you guys think? Also is there any way to contact a group of mozdev users?

Anyway either way the figures show that the site still has a pull (> 8M queries / month) and that's a good thing.

-==--==--==--==--==--==--==--==--==--==-

Hi Axel,

Mark here from Zoneedit.

Sorry about what happened with mozdev.org DNS getting suspended. It was
an automated process that first upgraded your domain to a paid domain
(uses over 8M queries per month) and then later suspended it because it
was out of credits.

Alas since we only recently acquired Zoneedit last year, there are a lot
of users we should have familiarity with whom we don't yet.

Given that you're an open source community board, we'd be happy to
become a supporter.

If you're up for putting a small text link to Zoneedit on your footer or
sidebar and a logo on your supporters page, we'll happily provide the
DNS for it.

(I.e. a text link somewhere, bottom of side menu or footer "Free DNS by
Zoneedit" would be grand. If you add a referal code:
https://www.zoneedit.com?V=mozdev" then you'll also get a jump on the
affiliate program which we'll be launching soon)

Let me know

thx!

- mark
(Reporter)

Comment 10

2 years ago
Axel, thanks for your successful efforts. 

But are these financing problems still in the scope of this bug?

Core question is to me, why Mozilla isn't gardening it's ecosystem any better? It looks to me that they are only cutting the trees and selling the wood.
(In reply to :Hb from comment #10)
> Axel, thanks for your successful efforts. 
> 
> But are these financing problems still in the scope of this bug?
> 
> Core question is to me, why Mozilla isn't gardening it's ecosystem any
> better? It looks to me that they are only cutting the trees and selling the
> wood.

No, this is nothing new. Afaik Mozdev.org wasn't owned by Mozilla, not even back in 2009 when I joined the community; it is actually a community driven effort. We should set up a Mozdev council and make some decisions on governance / financial structure. My main problem is that I don't actually know how to contact all active mozdev contributors / stakeholders. I guess nobody cared that much as long as the servers were up - I remember the great propblems we had when the original hardware server was dying back in December 2013; it took a while to get the data migrated to one of the VMs of osuosl.org and there were a few volunteers for helping then. I am not sure if these people are still around, I guess it would be time to set up some sort of a council structure. As long as we enjoy free hosting from OSU (and we should make sure that they are okay with the apparent traffic that mozdev generates; I would like to suggest making a more public mention of them and give back at least with some publicity as their behavior was always commendable) I don't think we have much to complain.

The DNS service doesn't seem to be overly costly anyway, so I really don't mind paying for that, as there are also donations coming in that make up for this. If you have any suggestions on how to get in touch with the rest of the gang on mozdev and how to continue from here I would be grateful. Maybe there is also an opportunity here for thosee of us who are interested in monetization (and I am _not_ talking about selling ad-space on mozdev!) or better publicity for their addons. 

I myself have opened a YouTube channel (Thunderbird Daily) to promote use of Thunderbird and Addons, so that might also be an avenue to showcase the good work of those involved with mozdev.org, and maybe there are some people who want to make guest videos on my channel to demonstrate their own Addons. I feel we should have a mailing list for mozdev hosters and do regular forums to discuss these things.

Comment 12

2 years ago
(In reply to Axel Grude [:realRaven] from comment #9)
> If you're up for putting a small text link to Zoneedit on your footer or
> sidebar and a logo on your supporters page, we'll happily provide the
> DNS for it.

I think putting a link in the footer would work fine.  Paying for it is an option as well, although to be clear there is no more Mozdev Community Organization and no more budget available for stuff like this.  If an individual wanted to cover it, that's their choice.

(In reply to :Hb from comment #10)
> Core question is to me, why Mozilla isn't gardening it's ecosystem any
> better? It looks to me that they are only cutting the trees and selling the
> wood.

Good question.  Ever since the beginning, mozdev was always considered to be outside of Mozilla's core interests.  There was some support provided for a while, but that has been a long time ago.

Comment 13

2 years ago
We could probably provide resources for this.
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