NS_ERROR_MALFORMED_URI hitting cluster URL

RESOLVED INCOMPLETE

Status

()

Firefox
Sync
P4
normal
RESOLVED INCOMPLETE
2 years ago
2 years ago

People

(Reporter: Martin, Unassigned)

Tracking

({testcase-wanted})

45 Branch
testcase-wanted
Points:
---
Bug Flags:
firefox-backlog +

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
Created attachment 8736859 [details]
error-sync-1459449224677.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; MS-RTC LM 8; rv:11.0) like Gecko

Steps to reproduce:

Hello,

I have installed FireFox on my home desktop, iPad and iPhone. Additionally I'd like to install FF on my office laptop and office desktop. I can connect to my FF sync with every FF installation.


Actual results:

Synchronization works fine on all machines except the two office devices.


Expected results:

Synchronize the synced items.

Updated

2 years ago
Component: Untriaged → Sync
This is very strange. Best I can tell Sync seems to be working fine until we get to:

> 1459449224670	Sync.Service	DEBUG	Setting cluster to https://sync-324-us-west-2.sync.services.mozilla.com/1.5/42966388/
> 1459449224672	Sync.Service	DEBUG	verifyLogin failed: Error: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService2.newChannel2] (resource://services-sync/resource.js:412:19) JS Stack trace: _doRequest@resource.js:202:19 < Res__request@resource.js:407:7 < Res_get@resource.js:432:12 < verifyLogin@service.js:733:18 < onNotify@service.js:1020:12 < WrappedNotify@util.js:148:21 < WrappedLock@util.js:103:16 < WrappedCatch@util.js:77:16 < login@service.js:1031:12 < sync/<@service.js:1283:14 < WrappedCatch@util.js:77:16 < sync@service.js:1279:5 < Res_get@resource.js:432:12 < verifyLogin@service.js:733:18 < onNotify@service.js:1020:12 < WrappedNotify@util.js:148:21 < WrappedLock@util.js:103:16 < WrappedCatch@util.js:77:16 < login@service.js:1031:12 < sync/<@service.js:1283:14 < WrappedCatch@util.js:77:16 < sync@service.js:1279:5

It seems that for some reason, the URL https://sync-324-us-west-2.sync.services.mozilla.com/1.5/42966388/ is being rejected by your office Firefox installations - but that makes no sense.  If you enter that URL into the URLBar, what do you see? Also, what addons are installed in those installations?
Summary: Problem with checking sync checkboxes in options → NS_ERROR_MALFORMED_URI hitting cluster URL
Flags: needinfo?(martin.sedlmair)
Flags: firefox-backlog+

Updated

2 years ago
Keywords: testcase-wanted
Priority: -- → P4
No word from the reporter - please reopen if you have more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
Flags: needinfo?(martin.sedlmair)
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