1261465 - https://www.mozilla.org/fr/newsletter/recovery/ doesn't work

Status: VERIFIED FIXED

(Websites :: Basket, defect)

Description

[Théo Chevalier]

The email preference recovery form doesn't send any email.

If this page is obsolete, we should get rid of it :)

Filing this bug on behalf of Mozinet, thanks for spotting that

Comment 1

[Paul [:pmac] McLanahan]

AFAIK this should still work. I'll look into it. Thanks for the report!

Comment 2

[Jessilyn Davis]

Thanks for filing, Théo! You/Mozinet found some technical debt of ours.

The form does work - if your newsletter language is English. (English is the only language this email is currently set up in.)

Choices to fix the broken user expeience:

1) Retire the page until we make the integration seamless.

2) Update the (Basket) backend so that the recovery email will fire in English no matter what language you're in - it's not perfect, but it will at least send you a link to your email preference center (that would show in your language).

Comment 3

[Paul [:pmac] McLanahan]

Attachment: Pull request that will default to english if the message isn't available in the user's language

Comment 4

[[github robot]]

Commits pushed to master at https://github.com/mozilla/basket

https://github.com/mozilla/basket/commit/b1c5be59e56324f99b8e3f30ec84a1ee7895f545
Fix bug 1261465: Send recover message only in supported languages

If user language is not supported send english. Also clean up the task a
bit.

https://github.com/mozilla/basket/commit/6b63848fc485e96c6237f462e777d176198bbed1
Merge pull request #186 from pmclanahan/fix-recovery-task-1261465

Fix bug 1261465: Send recover message only in supported languages

Comment 5

[Jessilyn Davis]

Thanks Pmac! Please let me know when this goes live and I can give it a quick verification test.

Comment 6

[Jessilyn Davis]

Just had a chance to test. all worked as expected. I got an English email for my non-English newsletter subscriber - but I was able to get to my email preferences all the same. Not perfect, but at least it works.