1262587 - whereis.com not working in Firefox 45

Status: RESOLVED INVALID

(Core :: General, defect)

Description

[Jorg K (CEST = GMT+2)]

whereis.com is a popular Australian website providing maps.

I tried this link
http://www.whereis.com/vic/hawthorn-east/7-hall-st?id=28B8BC0F803F45
and get pretty much a blank screen.

Works fine in Chrome and IE 10 on Windows 7 (64 bit).

Comment 1

[Mats Palmgren (inactive)]

WFM, FF45 and Nightly on Linux64.

Comment 2

[Jorg K (CEST = GMT+2)]

Thanks for looking into it.

The page works fine in safe mode, but it doesn't work in normal mode even with all add-ons and dictionaries disabled.

What else does safe mode do that is different from normal?

Comment 3

[Jorg K (CEST = GMT+2)]

Any idea how to track this down further? I consider myself a regular FF user, so if it doesn't work for me, it might not work for others.

Comment 4

[Loic]

If it works in safe mode, it's probably due to HWA disabled.

Can you try with HWA disabled in normal mode.
https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration (restart to apply)

Comment 5

[Jorg K (CEST = GMT+2)]

I have HWA disabled by default. So without HWA it doesn't work.

Comment 6

[Loic]

Could you type about:support and copy the section "graphics".

Comment 7

[Jorg K (CEST = GMT+2)]

Actually, works on a new profile with and without HWA. So I have a gremlin in my normal profile, but I can't find it ;-(

Comment 8

[Loic]

There is still the reset feature:
https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems

You lose your add-ons but you keep your private data.

Comment 9

[Jorg K (CEST = GMT+2)]

I've done the reset, now it works as expected. If I ever find the culprit, I'll post it here.

Comment 10

[Firefox Bug Husbandry Bot]

Moving from Core::Untriaged to Core::General https://bugzilla.mozilla.org/show_bug.cgi?id=1407598