Thunderbird 45 does not display the message

RESOLVED INCOMPLETE

Status

RESOLVED INCOMPLETE
3 years ago
3 years ago

People

(Reporter: chrisfily, Unassigned)

Tracking

({regression})

45 Branch
x86_64
Windows 10
regression

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8742503 [details]
thunderbird_45.PNG

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.75 Safari/537.36

Steps to reproduce:

1- upgrade from version 38 to 45 on a windows 10
2- launch version 45
3- enter password to access to my account and receive my mail



Actual results:

1- new messages are received
2- they appear in the message list
3- the body of the message do not appear in the body window even in a new tab


Expected results:

he body of the message should appear in the body window or in a new tab
(Reporter)

Updated

3 years ago
Severity: normal → blocker
OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64
(Reporter)

Updated

3 years ago
Group: mail-core-security
This is not a security bug, and claiming it is reduces the number of people who might offer to help.
Group: mail-core-security
Severity: blocker → normal
Does the problem reproduce with Thunderbird started in safe mode?
see https://support.mozilla.org/en-US/kb/safe-mode
Flags: needinfo?(chrisfily)
Keywords: regression
no response from reporter -> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(chrisfily)
Resolution: --- → INCOMPLETE
(Reporter)

Comment 4

3 years ago
Hi,

i'm sorry I didn't respond to the previous answer about Safe Mode. I'm not used to report bugs on Mozilla products ;-)
I did not test the safe mode.
Right now the body of the messages do appear but I noticed that the details of the message appear by default (c.f. an exemple in the bottom).
This is not very user-friendly.
I hope this will help to improve the user experience with Thunderbird which is still the best mail soft from my point of view.
Thanks for everyone who participate to its support.
Best regards.
Christian (from Crozon France).

vseerror@lehigh.edu
sur https://bugzilla.mozilla.org/
18:37 | masquer les détails | répondre | davantage ▼
de : vseerror@lehigh.edu
pour : ★ chrisfily@gmail.com
dossier: chrisfily@gmail.com/Courrier entrant
date: Wed, 18 May 2016 16:37:59 +0000
sujet: [Bug 1265538] Thunderbird 45 does not display the message
Please test Thunderbird in safe mode
 https://support.mozilla.org/en-US/kb/safe-mode
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