1265538 - Thunderbird 45 does not display the message

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[chrisfily]

Attachment: thunderbird_45.PNG

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.75 Safari/537.36

Steps to reproduce:

1- upgrade from version 38 to 45 on a windows 10
2- launch version 45
3- enter password to access to my account and receive my mail



Actual results:

1- new messages are received
2- they appear in the message list
3- the body of the message do not appear in the body window even in a new tab


Expected results:

he body of the message should appear in the body window or in a new tab

Comment 1

[Kent James (:rkent)]

This is not a security bug, and claiming it is reduces the number of people who might offer to help.

Comment 2

[Wayne Mery (:wsmwk)]

Does the problem reproduce with Thunderbird started in safe mode?
see https://support.mozilla.org/en-US/kb/safe-mode

Comment 3

[Wayne Mery (:wsmwk)]

no response from reporter -> incomplete

Comment 4

[chrisfily]

Hi,

i'm sorry I didn't respond to the previous answer about Safe Mode. I'm not used to report bugs on Mozilla products ;-)
I did not test the safe mode.
Right now the body of the messages do appear but I noticed that the details of the message appear by default (c.f. an exemple in the bottom).
This is not very user-friendly.
I hope this will help to improve the user experience with Thunderbird which is still the best mail soft from my point of view.
Thanks for everyone who participate to its support.
Best regards.
Christian (from Crozon France).

[e-mail]
sur https://bugzilla.mozilla.org/
18:37 | masquer les détails | répondre | davantage ▼
de : [e-mail]
pour : ★ [e-mail]
dossier: [e-mail]/Courrier entrant
date: Wed, 18 May 2016 16:37:59 +0000
sujet: [Bug 1265538] Thunderbird 45 does not display the message

Comment 5

[Wayne Mery (:wsmwk)]

Please test Thunderbird in safe mode
 https://support.mozilla.org/en-US/kb/safe-mode